Job Description

Job description

We are looking for an exceptional Part-time Food and Beverage Assistant who loves working with people and strives to achieve excellent standards of customer service.

The Opportunity:

Do you love going above and beyond for guests? Do you strive for excellence in a challenging role where you can make a difference? Would you like to join a world-renown organisation with room for career development and progression?

This is a fantastic opportunity for a passionate and customer-experience focused individual to join Accommodation, Catering and Events to help deliver a high, consistent standard of customer service.

The successful candidate will join us at an exciting time following a period of extensive refurbishment to our hotels which are part of the University of Edinburgh Hospitality & Events collection. This post offers a unique opportunity for both personal and professional development, with opportunities to progress, taking on additional responsibilities and a key role to enhance the reputation of our hotels.

Based at our Hotels , the successful candidate will be responsible for helping us provide a warm and efficient experience for all guests. This is a front facing role. Successful candidates should be able to exceed customer expectations and ensure standards set by management are met, and being the front face of Accommodation, Catering and Events.

In this role you will:

Take and Input Guest Food and Drink orders Continuously look to improve our standards and deliver world-class hospitality. Become an integral part of our existing Food and Beverage team with a desire to succeed in delivering our values.

Your skills and attributes for success:

Excellent customer service Excellent organisational and time management skills Ability to work under pressure for a period of time Excellent verbal and written communication
To succeed in this busy role you will need strong multi-tasking skills, a passion for providing high levels of customer service and a real eye for detail. You will have experience in a busy front-facing customer service environment; a restaurant background and experience in dealing with a wide variety of customers in a professional manner.

Job Type: Part time, 0 Hour Contract

Pay: 14.86 p/h

Benefits:

Company events Company pension Employee discount Health & well being programme Referral programme Sick pay
Physical Setting:

Bar Hotel Restaurant
Shift:

8 hour shift Day shift Night shift
Work days:

Monday to Friday Weekend availability
Work Location: In person

Job Types: Part-time, Zero hours contract

Pay: 14.68 per hour

Benefits:

Company events Employee discount Referral programme Sick pay
Work Location: In person