Job Description

Part-Time Front Of House Supervisor in South West London (Richmond) \xe2\x80\x93 Brand New Fitness Concept

20-25 hour contracts available / Flexible Shift Patterns

\xc2\xa313-15 per hour

An amazing fitness industry job for a brand-new fitness concept combining both Pilates Reformer and Hiit classes!

As fitness industry jobs go, this really is not one to be missed! Our client\xe2\x80\x99s unique method combining both pilates reformer classes with hiit/strength/functional is an exciting all-round method soon to be coming to Richmond! As our client embark on this exciting journey, we are seeking a dynamic and enthusiastic Front of House Supervisor to join the team and play a pivotal role in creating a welcoming and vibrant atmosphere for the members.

Our client:

Out client offers a refreshing new fitness studio concept that puts its coaches and members first. Being fit and well isn\xe2\x80\x99t just about burning calories. It\xe2\x80\x99s about energising your body and empowering your mind to feel good every day. It\xe2\x80\x99s about complementary workouts that bring balance and variety, challenge and recovery.

Our client believe it should all be available under one roof, in one welcoming community. That\xe2\x80\x99s why each of our studios offers not just HIIT and strength training, but also reformer pilates, yoga and barre \xe2\x80\x93 all led by the best instructors in the business.

Each one of the fitness sessions are individually designed daily to drive results. We are more than just a gym; we offer multiple styles of training to cover all aspects you will need to achieve your goals!

The Role:

• Delivering an exceptional client experience and always upholding our brand standards while on shift.
• Greeting clients, checking them in and getting them prepped for class
• Have an in-depth knowledge of all pricing, membership and promotional offers.
• Building rapport with clients and advising them on packages & memberships that best suit their individual needs.
• Maintaining the friendly, vibrant in-studio atmosphere
• Responding to emails/phone calls regarding customer queries.
• Being the main in-gym point of contact for members and respond to any membership queries.
• Light cleaning and maintenance before and after the studio open as well as between classes
• Opening and Closing the studio
• General Admin tasks including rota management, member communications and assisting with social media pages
• The potential to teach/ cover classes if Level 2 qualified

What are we looking for?

• Ability to work a variety of shifts including early mornings/evenings and weekends
• Great customer service skills: Friendly, approachable, passionate and energetic.
• Confident in learning about the brand, product and clients, with the ability to adapt and multi-task on busy shifts.
• Good all round communication skills with clients, colleagues and management.
• Strong eye for detail with cleanliness and ability to carry out light cleaning duties such as: hoovering, mopping, cleaning props, wiping down mirrors, rolling towels and laundry duties.
• Passionate about the fitness world in general and specifically the amazing results that group exercise can provide
• Basic administrative skills and ability to learn how to use new systems and software.
• Level 2 Fitness Qualification would also be advantageous to occasionally cover/teach sessions

Your recruiter for this role is Casey Berry, Account Manager at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. Casey is a health and fitness recruitment specialist for the whole fitness sector and if keen to be considered please \xe2\x80\x98apply now\xe2\x80\x99. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

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