Job Description

Job Summary

Manage end to end administrative support processes associated with NTDA's membership and ensure smooth operations, whilst always building and maintaining excellent relationships with members, training providers, licence holders, prospective members and other stakeholders.

Lead on the administrative support for the NTDA Chief Executive Officer, Board of Directors, Executive Officers and Executive Council.

Lead on the administration and assist in the planning and execution of various association and related trade events.

Duties

Maintain an up-to-date electronic contact record for all NTDA Board members, Executive Officers and Executive Council members and develop and maintain good working relationships

Act as a point of contact for all written and phone communication from committee members.

Prepare and circulate, in a timely and environmentally friendly manner, agendas and supporting correspondence and papers for all meetings and other ad hoc committees.

Lead on the annual data and information gathering relating to member's principal contacts, head office details and depots details and delegate related activities to colleagues if assistance is required.

Provide the Financial Controller with the necessary information for accurate subscription fee invoicing on 1st December.

Respond in a timely and professional manner to general external queries and provide tailored advice via phone, email, and post, always ensuring a high standard of communication.

Respond in a timely and professional manner to calls and emails from colleagues, stakeholders, and industry partners.

Answer, respond to and /or direct calls to the appropriate person, taking accurate messages and relaying these accordingly.

Be an active member of the small team by carrying out office tasks as required.

Qualifications

Proven experience in a membership role is preferred.

Excellent verbal and written communication skills.

Ability to work collaboratively within a small team environment while also being self-motivated.

Exceptional organisational skills with attention to detail.

This role offers an exciting opportunity for a motivated individual to contribute significantly to the association, while enhancing the member experience.

This role offers an exciting opportunity for a motivated individual to contribute significantly to the association, while enhancing the member experience.

Job Types: Part-time, Permanent

Pay: 25,000.00-30,000.00 per year

Expected hours: 14 - 21 per week

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Aylesbury HP19 8HT: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:

United Kingdom (required)
Location:

Aylesbury HP19 8HT (preferred)
Work Location: In person

Application deadline: 04/07/2025
Reference ID: NTDA0625
Expected start date: 14/07/2025