Job Description

Part time Receptionist

Hours - 1.00pm-5.00pm Wednesday, 8.45am-5.00pm Thursday & Friday

(18.5 hours pw)

12,189pa (12.67 ph)

Ripley, Derbyshire

With excellent client service and an enviable reputation for the quality of our work, we are currently looking for an experienced Receptionist to join our team.

You will need to demonstrate strong interpersonal and organisational skills to assist in the running of our reception and front office. Previous reception and administrative experience, along with the ability to manage a high volume of phone calls and in-person visitors, is required.

The role includes handling phone calls, dealing with members of the public in a client-focused and professional manner, administrative tasks, handling financial transactions, maintaining records, managing the post and ensuring the reception runs smoothly and efficiently.

You must be able to work quickly and accurately, have excellent IT, customer care and communication skills and a good eye for detail. The ability to work flexibly and effectively as part of a team and on your own initiative is essential.

In return we can offer a supportive work environment, a commitment to work life balance, generous annual leave entitlement plus Christmas closure, Health Cashback plans, a 24/7 Advice and Information Line, access to a discount and offers platform, wellbeing support, good training and career development opportunities, enhanced maternity, paternity and adoption leave, bonus exchange scheme and the opportunity to join a company that cares.

Closing date - open

For more information about Ellis-Fermor and Negus Solicitors please visit https://www.ellis-fermor.co.uk/contact-us/careers/

ROLE SPECIFICATION

Experience

Significant reception and customer care experience both face to face and over the telephone

Demonstrable administration experience including managing incoming and outgoing mail, taking and passing on messages, filing, photocopying, faxing and scanning documents, maintaining records, etc

Experience of cash handling and managing financial transactions

Experience of working on a range of computer software packages

Experience of handling confidential information appropriately

Skills and Abilities

Excellent customer care, communication and interpersonal skills

Ability to deal effectively with a high volume of telephone calls and in-person visitors

Ability to multitask and manage and organise own workload and prioritise accordingly

Able to work quickly with a high degree of accuracy

Excellent eye for detail

Ability to handle interruptions professionally and maintain concentration

Able to work effectively to deadlines

Ability to work as part of a team and on own initiative

Ability to understand and work effectively with a diverse customer base

Other

Good understanding of Anti Money Laundering responsibilities and GDPR requirements

Satisfactory references and other pre-employment checks including credit check, identity check etc

Sympathetic to our ethos and heritage

Job Type: Part-time

Pay: From 12,189.00 per year

Expected hours: 18.5 per week

Benefits:

Company events Company pension Employee discount Health & wellbeing programme On-site parking
Work Location: In person