Job Overview
We are seeking a Weekend Host/Receptionist to join our team at our busy and welcoming showroom here at Paul Rigby Volvo in the heart of Stourbridge. The ideal candidate will be responsible for providing a warm welcome and excellent customer service to our guests.
Responsibilities
- Greet guests as they arrive and quite them accordingly
- Manage reservations and walk-in guests efficiently
- Provide refreshments to our guests
- Ensure the waiting area is clean and presentable at all times
- Assist in admin duties for both Sales and Aftersales departments
- Handle guest inquiries and resolve any issues promptly
Experience
- Proficient in computerised booking systems and the use of Microsoft Excel
- Previous experience in hosting, an administrative or office role is required
- Strong organisational skills with attention to detail
- Fantastic over the phone and face to face Customer Service skills are a must
- Ability to perform clerical tasks such as typing, data entry, and phone etiquette
Job Type: Part-time
Pay: 12.50 per hour
Benefits:
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Schedule:
Every weekend
Holidays
Weekends only
Education:
GCSE or equivalent (required)
Experience:
Customer service: 3 years (required)
Language:
English (required)
Work Location: In person
Reference ID: MAR1234
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