Job Description

Job Role:

Run4It has a clear purpose: Inspiring people to improve their fitness, health and wellbeing through running. Operating as a multi-channel retailer, Run4It aims to utilise its resources to the best of its ability in order to provide customers with an exceptional shopping experience. We place a lot of value on the customer service feedback we receive via Feefo and Google My Business reviews.

Integrity, customer commitment, collaboration, empathy, and fun are just a few of the values we stand by as a company. We are looking for a sales assistant who embodies all of these and more. This is a varied role for an enthusiastic individual who is preferably into their fitness.

Key Duties and Responsibilities of the Sales Assistant are to:

engage with customers by following the Run4It customer service process to provide a positive shopping experience deliver exceptional service through the +runlab service, offering expert advice and support to customers actively contribute to maintaining high shop standards, including visual merchandising and store cleanliness, ensuring an inviting and well-organized environment accurately manage stock transfers and deliveries into the store, ensuring proper handling and organization

Reporting to:

The Shop Manager and Assistant Manager for your shop.

Key Performance Indicators:

Sales performance that aligns with both the shop's and the company's product range and strategic objectives Customer Account Creation & Newsletter sign-up rates Service reviews on Feefo & Google My Business
Full training will be provided to ensure the highest possible level of customer service is attained that fits in with our company service standards.

Terms:

Hourly rate of 12.25 Minimum of 12 hours The successful applicant will be expected to be flexible with regard to hours and be able to work weekdays and some weekends. Staff discount: 30% discount on full-price goods for your own personal use and 20% discount on full-price goods being bought for or by immediate family members

Experience

:

customer service: 1 year (preferred) running: 1 year (preferred)
Applications without a covering letter will not be considered.

Job Type: Part-time

Pay: 12.25 per hour

Expected hours: No less than 12 per week

Benefits:

Employee discount
Application question(s):

Can you describe a specific experience or achievement you've had in running that highlights your passion for running? This could include a memorable race, personal best, or a challenge you've overcome while training. How many hours are you looking for? What days are you available to work? Are you available to work during the Christmas and New Year period (from 16th December to 31st January)?
Work authorisation:

United Kingdom (required)
Location:

Aberdeen AB10 6BS (required)
Work Location: In person