Job Description

Compliance Engineer

Reporting to:

Service Delivery Manager - Technical Services

Location:

Field Based

Hours:

Monday - Friday, 06:00 - 16:00 / 07:00 - 17:00 / 08:00 - 18:00

Business Overview

With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. We are not only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments.

At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success.

Role Overview

The purpose of the Compliance Engineer is to ensure that our equipment meets performance regulatory requirements during on-site PA testing at customer facilities. You will collaborate with cross-functional teams, including Field Engineering and Scheduling to guarantee the successful completion of compliance tests and the satisfaction of our customers.

Key Responsibilities and Accountabilities:

Carrying out contracted planned preventative maintenance - PA Testing, minor repairs and maintaining a wide range of cleaning equipment across customer sites.

Following customer site rules for booking in / booking out and adhering to onsite rules / regulations including Health and Safety.

Tagging machines when they have passed or failed tests and isolating machines which have failed

Updating jobs in an accurate and timely manner on our in house, central database Service Smart Pro (SSP).

Liaising with customers on sites to communicate work completed / work required.

Communicating on a daily basis with the Compliance Team to report findings on sites and to review diary allocations / routes.

Efficiently planning to complete all calls scheduled in your diary.

Keeping control of van stocks.

Upkeeping company vehicle in line with company policy and ensure regular vehicle checks are undertaken and recorded.

Attending engineering service review conferences as and when required.

Experience and Qualifications

Proven experience in compliance engineering, quality assurance, or a similar role, preferably in the industrial equipment or machinery industry

City & Guilds certification or equivalent in PA Testing preferred but not essential

Familiarity with industry standards and regulations related to industrial cleaning equipment is a plus.

Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues.

Excellent communication and interpersonal skills, with the ability to effectively interact with customers and cross-functional teams.

Detail-oriented, organised, and able to maintain accurate records and documentation.

Willingness to travel to customer sites for testing and troubleshooting purposes (travel percentage may vary).

Proficiency in relevant software and tools for data analysis and reporting.

Equal Opportunities

Our company are an equal opportunities employer and welcome applications from all suitable, qualified persons regardless of their sex, marital status, disability, religion, race, nationality, ethnic origins or social background.

If you are successful and are invited to an interview, you should ensure that you bring with you to the interview the correct documentation to confirm your right to work in the UK e.g. your passport (current or expired) or birth certificate with a letter confirming your national insurance number.

Due to the large volume of applications received, we are unable to respond to every application. If you have not heard back from us within 14 days of your application, unfortunately, on this occasion, your application has been unsuccessful, but we would like to take this opportunity to wish you every success in your future job search.

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme
Benefits:

Company pension Life insurance Private medical insurance Referral programme
Schedule:

Monday to Friday
Licence/Certification:

manual driving licence? (required)
Work Location: On the road