Job Description

Phyllis Tuckwell provides palliative and end of life care for people living with an advanced or terminal illness. Based in Farnham, Camberley and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.

Patient and Family Advisor

37.5 hours per week -

Monday to Friday

Salary: 29,391 per annum WTE

Phyllis Tuckwell is seeking to appoint an experienced Patient and Family Advisor to join our Patient and Family Services team. This role will be based across our Farnham and Guildford sites and will also involve working within the community. You will provide emotional, social and practical support to patients under the care of the hospice who are living with life?limiting illnesses, as well as to their families.

The successful candidate will:

Have relevant experience of working within hospice/ hospital/ clinical / social care Demonstrate experience of working with adults and families affected by life?limiting or terminal illness Be skilled in undertaking holistic assessments that address physical, emotional, social, spiritual and practical needs Have an understanding of safeguarding legislation, Be able to work independently and as part of a busy team Work across the Farnham, Camberley and Guildford sites as well as visits in the community Hold a UK driving licence and have access to a car
Further information can be obtained from Maria Abellan, Patient, Family and Carer Manager, and Safeguarding Lead on 01252 729444 maria.abellan@pth.org.uk or Caroline Baker, Team Leader, 01252 729416 caroline.baker@pth.org.uk

In return we offer:

6 weeks paid holiday (pro-rated for part time staff) Continuation of NHS Pension (for current members) or Phyllis Tuckwell Group Personal Pension Plan Health Cash Plan Scheme Employee Assistance Programme Staff Benefit Scheme Blue Light Card Comprehensive education and training with personal development Clinical Supervision and A motivated and compassionate team whose passion is to make a Multidisciplinary working within a forward thinking and supportive organisation

Closing date for receipt of completed applications: 7th July 2025

Interviews will be held between 15th & 16th July 2025

Please do not apply on Indeed, apply on the Phyllis Tuckwell website https://phyllistuckwellhospice.ciphr-irecruit.com/applicants/vacancy/3850/Patient-and-Family-Advisor?&from=recruiter&m=2

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees' unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

This post is subject to an enhanced Disclosure and Barring Service check

NO MEDIA OR AGENCIES

Job Type: Full-time

Pay: 29,391.00 per year

Benefits:

Company events Company pension Employee discount Health & wellbeing programme Store discount
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 07/07/2025
Reference ID: PHY/0613