Job Description

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title:

Patient Care Assistant

Location:

Village Vet West Hampstead

Reports To:

Lead Nurse

Hours:

42 hours per week

Salary:

28,000 per annum

About Us

Village Vet West Hampstead is part of the

Linnaeus family

, a forward-thinking partnership of highly respected primary care and referral practices across the UK and Ireland. We are passionate about making

A Better World for Pets

by delivering outstanding veterinary care through teamwork, compassion, and clinical excellence.


At Village Vet, we believe that our strength comes from our people. We foster a supportive, inclusive, and collaborative culture where every team member can thrive and grow.

The Role

As a

Patient Care Assistant (PCA)

, you will play a key role in supporting our veterinary and nursing teams to deliver the highest standards of patient and client care. This is a varied role that will see you involved in patient handling, inpatient care, theatre preparation, cleaning and sterilisation, pharmacy support, and client communication.


You will be working closely with Registered Veterinary Nurses, Veterinary Surgeons, and the wider team in a busy and rewarding environment. The role is hands-on and ideal for someone who is compassionate, proactive, and eager to learn.

Key Responsibilities

Support the nursing and veterinary teams in providing excellent care to patients. Assist with safe and patient-friendly handling and restraint. Provide inpatient care including feeding, exercising, and grooming hospitalised pets. Prepare, clean, and maintain patient accommodation, theatre, and equipment. Assist with diagnostic procedures such as laboratory work and imaging. Support pharmacy operations, including stock rotation and preparing medications under supervision. Ensure the highest standards of hygiene, disinfection, and waste disposal across the practice. Contribute to client care including reception support, enquiries, bookings, and payments. Work collaboratively with all team members and participate in practice meetings and training.

About You

We're looking for someone who is:

Compassionate, caring, and committed to animal welfare. Reliable, adaptable, and a strong team player. Professional in appearance and approach. Enthusiastic about learning and developing within veterinary care. Confident communicating with both colleagues and clients.

Previous experience in a veterinary or animal care setting is beneficial but not essential--we value the right attitude and passion for patient care above all.

What We Offer

Competitive salary of

28,000 per annum

.

42 hours per week

with a structured rota. Career development opportunities within the wider Linnaeus group. A supportive and friendly team environment. Access to dedicated training and learning programmes. Generous benefits package including staff discounts, wellness support, and more.

Join Us

If you are looking to begin or continue your journey in animal care with a team that values compassion, teamwork, and excellence, we would love to hear from you.


How to Apply To apply, click "Apply Now" or contact Purvi Kataria at purvi.kataria@linnaeusgroup.co.uk for more information or a confidential discussion.


#LI-PK1 #LI-Onsite


We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing - valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk