Dental Receptionist / Patient Coordinator - Family Dental Care, Ballymoney, Northern Ireland
Join Our Friendly Team as a Dental Receptionist / Patient Coordinator at Family Dental Care!
Are you passionate about dental care and love providing exceptional patient support? Do you thrive in a warm and professional team environment? If so, we'd love to welcome you to our practice in Ballymoney, Northern Ireland!
About Us
Family Dental Care, Ballymoney, is part of a growing network of over
100 surgeries across 35 dental practices in the UK
, offering a wide range of high-quality treatments, including aligners, implants, endodontics, and both NHS and private care. As part of this larger group, we offer great opportunities for career progression and professional development.
The Role
We're looking for a warm, organised, and experienced
Dental Receptionist / Patient Coordinator
to join our friendly team on a
part-time basis - 3 days per week
to start. You'll be working
24 hours across Monday, Thursday, and Friday
.
This is a key role within the practice where you'll support patients throughout their dental journey, ensuring they feel welcome, informed, and cared for every step of the way.
Key Responsibilities
Treatment Coordination:
Assist in managing treatment plans, scheduling appointments, and coordinating patient finance and payments.
Reception Duties:
Greet patients, answer queries, and manage bookings with professionalism and care.
Patient Support:
Explain treatment options and payment processes, providing a smooth and reassuring experience.
Practice Promotion:
Support occasional open days and marketing efforts.
Teamwork:
Collaborate closely with dental nurses and clinicians to ensure smooth day-to-day operations.
What We're Looking For
Experience:
Minimum 2 years in a dental practice. Dental nursing experience is a bonus.
Qualifications:
GDC registration or prior Treatment Coordinator experience preferred.
Skills:
Friendly, organised, and a great communicator with strong attention to detail.
Tech Comfort:
Familiar with dental software, scanners, and Microsoft Office.
Passion for Patients:
A patient-first attitude and a willingness to go the extra mile.
What We Offer
Competitive Salary:
Commensurate with experience.
Flexible Part-Time Schedule:
3 days per week (Monday, Thursday, Friday - 24 hours total).
Career Growth:
Become part of a supportive dental group with structured training and development.
Incentives:
Private treatment bonuses available.
Modern Setting:
A fully digital, up-to-date practice environment.
Larger Network:
Opportunity to be part of a UK-wide network of 100+ dental surgeries.
If you're ready to take the next step in your dental career and work in a supportive, community-focused practice with national backing,
we'd love to hear from you!
Apply today
and become a valued member of the Family Dental Care team in Ballymoney
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