Patient Experience and HR Lead Job in Kennet and Avon Medical Partnership

Patient Experience And Hr Lead

Marlborough, ENG, GB, United Kingdom

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Job Description

Please see attachment for full details, a job summary is as follows: Support the Practice Manager in developing, organising, and managing the day-to-day delivery of patient services contributing to a respectful, patient-centred environment. Take a lead role in complaints handling and recording, including making initial telephone contact with complainants within 24 hours. Take a lead role in the recruitment, onboarding, and HR administration for KAMP and PCN staff, including the administration of the NHS Pension Scheme. Undertake the administration for the Patient Participation Group (PPG) and contribute to community engagement initiatives.

Provide general administrative and HR support to the Practice Manager as required.

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