Job Description

We are looking for a Patient Pathway Coordinator to join our energetic and enthusiastic administration team.
From ear, nose and throat treatments, to foot and ankle surgery, here at Practice Plus Group, the secondary care we provide is second to none. The consistently high CQC ratings our hospitals and surgical centres receive bear testimony to that. And our success is all down to the care, skill and commitment shown by our teams across the UK.
Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. It's a chance to be part of an agile and innovative healthcare company that's determined to help our partners introduce new ideas and new ways of working. And it's an opportunity to pursue a rewarding career as a key member of a caring team.
This is a full-time permanent position
Working Monday to Friday, from either 7:30-15:30 or 9.30am - 5.30pm
Some flexibility to cover sickness and annual leave
What you'll be doing
Our administration and customer service hubs are organised by specialties which include Orthopaedics, Gynaecology, ENT and Ophthalmology. Each team is responsible for all appointment bookings, from the first Outpatient visit, to surgery and post-operative reviews and includes liaison with referrers and external providers of diagnostic services. As an integral part of the hospital, you will have a high level of patient contact over the telephone and in reception areas.
Our focus at all times is on ensuring that our patients receive high quality service and treatment quickly, in clean and comfortable surroundings.
What you can expect in return

• Increased annual leave with years of service
• 8am-6pm shifts split across 5 days (Monday-Saturday).
• An extensive range of wellbeing and lifestyle benefits
• The support you need to grow in your role and continue your professional development

What we'll look for in you
You will be an experienced administrator with

• Strong organisational and customer service skills
• Experience working within a similar environment would be an advantage
• A sincere desire to be part of a team that takes great pride in helping patients

If you have any questions, contact
We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.
Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
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All Locations
Practice Plus Group Hospital Southampton All Locations is a required field
Position
Administration and Business Support
Advertising Salary
25,103.32per annum + benefits
Vacancy Type
Permanent
Schedule Type
Full Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.

Skills Required