Job Description

Job Overview

The Patient Registration Representative plays a crucial role in ensuring a smooth and efficient patient intake process within a healthcare setting. This position involves welcoming patients, collecting necessary information, and facilitating their registration while maintaining a high level of professionalism and confidentiality. The ideal candidate will possess strong office experience and excellent communication skills, contributing to a positive patient experience.

Duties

Greet patients upon arrival and assist with the registration process. Collect and verify patient information, including personal details and insurance information. Maintain accurate and up-to-date patient records in the electronic health record system. Answer patient inquiries regarding registration procedures, appointments, and general information about services offered. Collaborate with healthcare staff to ensure seamless patient flow and address any issues that may arise during the registration process. Adhere to all confidentiality regulations and maintain the privacy of patient information. Assist with administrative tasks as required, including filing documents and managing correspondence.

Qualifications

Previous office experience is essential, preferably in a healthcare setting. Strong organisational skills with attention to detail to ensure accuracy in data entry and record keeping. Excellent verbal and written communication skills to interact effectively with patients and staff. Ability to work well under pressure in a fast-paced environment while maintaining professionalism. Proficient in using computer systems and software relevant to patient registration processes. A compassionate approach towards patients, demonstrating empathy and understanding during their visit.
Job Types: Full-time, Permanent

Pay: 12.30-13.15 per year

Work Location: In person