Job Description

Are you an administrator looking for a new role in a rewarding environment? You'll find a friendly welcome and a home for your talents at Practice Plus Group. Whether you're coming from a Healthcare environment, or somewhere completely different we'd love to hear from you.
We are looking for a dedicated Patient Service Administrator to join our team at Practice Plus Group. This role is essential in delivering a smooth, patient-centred administrative service. You will support the daily running of our reception and administrative functions, ensuring every patient receives a professional, welcoming and efficient experience. Working under the guidance of the Administration Lead, you will help maintain high standards of confidentiality, accuracy and customer care.
Working hours for this role will be 30 per week anywhere within the hours of 0745-1545, 0900-1700, 1100-1900 Monday to Saturday
What you'll be doing
Greeting and registering patients promptly and courteously
Accurately entering and updating patient details on our systems
Maintaining a consistent presence at the front desk and responding to phone enquiries
Processing referrals, forwarding reports and managing bookings with other healthcare providers
Scanning, filing and tracking patient records to ensure complete and accurate documentation
Handling general administrative tasks, supporting colleagues and providing cover where needed
Maintaining patient confidentiality at all times
Communicating issues or concerns to the Administration Lead
Taking part in mandatory training and supporting the induction of new staff
What we'll look for in you
Essential:
A good general standard of education, including GCSE English & Maths (or equivalent)
Experience in an administrative and customer care environment
Strong communication skills--both written and verbal
Accurate data entry and keyboard skills
Excellent organisation and time-management abilities
Ability to work under pressure and within a multi-disciplinary team
A friendly, adaptable and professional approach with excellent customer-care skills
Tact, discretion and a commitment to confidentiality
Flexibility in working arrangements
Desirable:
Experience working in a healthcare setting
Understanding of medical terminology
Experience in general office duties
To apply for the role click on the link below. If you have any questions contact in our friendly resourcing team, or call 01189 521 902.
We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the EU.
We are one of the UK largest independent sector healthcare providers and work in close partnership with the NHS to deliver more than 50 services throughout the UK. We provide high quality specialist care and excellent results for more than 50,000 patients each year.
#LI-KM1
All Locations
Practice Plus Group Diagnostics Havant, Practice Plus Group Surgical Centre St Marys Portsmouth All Locations is a required field
Position
Administration and Business Support
Advertising Salary
25,014.87 (pro rata to 20,011.90 for the 30 hours per week)
Vacancy Type
Permanent
Schedule Type
Part Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.
Patient Service Administrator
All Locations
Practice Plus Group Diagnostics Havant, Practice Plus Group Surgical Centre St Marys Portsmouth All Locations is a required field
Position
Administration and Business Support
Advertising Salary
25,014.87 (pro rata to 20,011.90 for the 30 hours per week)
Vacancy Type
Permanent
Schedule Type
Part Time
Save Job
Share
Other jobs like this
Similar
All Locations
Practice Plus Group Diagnostics Havant, Practice Plus Group Surgical Centre St Marys Portsmouth

Skills Required