Patient Services Officer Job in Ultracardiac Ltd

Patient Services Officer

Exeter, ENG, GB, United Kingdom

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Job Description

Key Responsibilities Patient & Administrative Support Welcoming patients, check them in, and provide information as needed. Manage appointment queries, referrals, and general communication. Ensure accurate and timely entry of patient information and documentation. Support Clinical Services with practical administrative needs.

Site Coordination Take day-to-day responsibility for the sites environment. Monitor and restock supplies suppliers (domestic supplies, stationery and clinical consumables). Complete regular basic checks on cleanliness, safety, and standards. Report facilities issues promptly to the Patient Services Manager.

Team Support & Professionalism Liaise routinely with the Patient Services Team Leader and Manager. Contribute positively to team communication, positive workplace culture, service improvement, and patient experience. Represent Ultracardiac professionally at all times. Please note that this role is primarily based at Tor View Clinical Rooms (Exeter), however will require ad hoc travel to our headquarters in Plymouth.

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