Job Description

Why choose Durham County Council?

We are a forward-looking council and recognise the need for passionate people who share our enthusiasm to deliver fantastic services to the varied communities, people, and businesses of County Durham.



To find out more about who we are, who we serve, what we do, and our current and future ambitions, please visit the following link:



Durham County Council - About Us



We have three post available, two of the posts are full time, permanent, one of posts is full time, temporary to cover a period of maternity leave for a period of 12 months, or until the return of the substantive post from maternity leave, whichever is sooner.

WHAT IS INVOLVED?

From day one you will receive full training, support, and mentoring, not only from your managers but also from your colleagues. The training will complement and develop the skills you already have.



We are a supportive and enthusiastic team responsible for payments to the Councils Social Care providers. You will provide responsive and efficient support to care providers and assist in processing accurate payments and reclaiming overpaid amounts.



If you have experience of dealing with financial processes or accounts payable and dealing with internal and external customers in a caring and supportive manner and want to make a real difference to our residents, then we want to hear from you.



We encourage you to contact David Bird via email at david.bird@durham.gov.uk to arrange an informal discussion about the role.

WHAT WILL I NEED?

You should have NVQ Level 3 or equivalent or Level 2/3 and relevant experience of working in an accounts payable or transactional purchasing environment working in a financial services/support environment.



You should also have good organisational, numerical and time management skills.



Please refer to the attached person specification for the full criteria.




If successful, you will be required to apply for a Basic Disclosure.

INTERVIEWS

Interviews will be held from Thursday 5th March 2026.



We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.



Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

HOW TO APPLY

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website.



If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentResources@durham.gov.uk



All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

CUSTOMER SERVICE - ENGLISH SPEAKING

Where our roles are customer facing and you are required to speak to members of the public, you will be required to demonstrate the ability to speak fluent English. This is a requirement under Part 7 of the Immigration Act 2016.

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