Job Description

Salary up to: Competitive

A bit about us...

Ask people where Nando's comes from and you'll get a different answer every time. Portugal? Mexico? The UK? Our story actually starts in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa. With stops in Mozambique and the UK along the way.


It was 1987 and Robbie Brozin and Fernando Duarte opened their first chicken restaurant. Then another. And then another. Fast forward five years and Nando's landed in the UK. Now, with over 500 restaurants (and counting), our PERi-PERi is a bestselling hot sauce and Nando's has become as big a part of culture as drinking tea .


We've got a growing family of 20,000 Nandocas (what we call our employees), fuelled by our values: Pride, Passion, Integrity, Courage and Family. We care as much about them as we do our legendary, flame-grilled PERi-PERi - because it's the people that make the chicken.


Inspired by our Southern African heritage, we know and value the richness diversity brings. So we're committed to creating an inclusive and respectful culture for all. We've even been recognised as one of the industry leaders by the Financial Times.


The purpose of the role is to deliver a high quality, reliable payroll service to all our Nandocas across both the UK and Irish Nando's businesses. Sat within our finance team, ours is a high-volume, fast-paced payroll function covering five separate payrolls, three pay frequencies and two currencies. The role comes with a lot of responsibility; paying our Nandocas correctly allows them to focus on creating memorable experiences for customers.


This role reports into the Payroll Team Leader and focuses primarily on the largest and fastest paced of our payrolls, for weekly paid Nandocas.

A day in the life...

Assisting in the delivery of a first-class payroll service to our Nandocas including but not limited to:

End-to-end running of our largest payroll, for weekly paid Nandocas based on T&A data Compliance with HMRC requirements, including NMW and RTI Reporting Calculation of statutory payments and pay schedules including SSP, SMP and ShPP Pension auto-enrolment processing and payments Creation of BACS payments to employees and third parties (i.e.: courts or pension provider) Guarantee accuracy in payroll data, conduct reconciliations and solve discrepancies whilst maintaining discretion of employee information Financial period-end reporting, including posting of journals and balance sheet reconciliation Maintaining close working relationships with cross-functional teams (particularly the People Support and Reward teams) Providing fantastic customer service to our restaurant and central support teams across all channels for payroll and pensions related queries Driving efficiencies by exploring opportunities to improve our current processes and sharing your ideas with the Payroll Team Leader

Hot Skills

Hot Experience in a high-volume payroll role, ideally within hospitality or retail. Passionate about payroll and getting it right every time; exceptional attention to detail Enjoys solving puzzles and can find solutions to problems when they arise. Have a natural and empathetic written and verbal customer service style. Calm under pressure, able to distinguish priorities and hit deadlines. Open-minded & collaborative with sound judgment CIPP or equivalent qualification ideal. Working knowledge of Workday beneficial. Able to manage own time and operate without close supervision.

Extra Hot benefits

Company bonus 25 days holiday + bank holidays Free Nando's when you're working (and 40% discount when you're not) Annual team trips, AKA a free holiday Reward membership scheme and access to great discounts Four-week sabbatical every five years you've been with us

#LI-DNI