Job Description

Vacancy Information
We have a fantastic opportunity to join the Payroll team at Greggs and really help maintain effective procedures and processes to ensure accurate and timely delivery of Payroll to more than 28,000 colleagues that are paid weekly across our Retail and Supply Chain
We can offer you:

• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Paid breaks
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read about
• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• This is a full-time role (35 hours per week) however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Head Office, Quorum Business Park, NE12 8BU

What you'll do

• End to End Payroll Processing
• Provide a high level of customer service and assist with queries both on the phone and on email
• Starters, Leavers, Maternity/Adoption/Paternity leave
• Tax code changes, Student Loans, Court Orders
• Leave of Absences, Dependency Leave, Bereavement leave, Sickness
• One-off Payments, Cycle to Work
• Interim Payments
• Third Party Payments
• Payslip Enquires
• Answer any HMRC Correspondence
• Take ownership of specific processes, maintaining documentation
• Identifying and implementing process changes
• Assist with overseeing the resolution of queries from employees relating to Payroll, recognising when to escalate
• Identify opportunities for process improvement, delivering agreed improvement initiatives

Provide high standard of customer service, consistency with internal standards and operational compliance
About you
You will fit right into this role if you can demonstrate:

• Experience in operating within a payroll team
• Experience in a high-volume transaction processing environment
• SAP Payroll experience desirable
• CIPP Technician qualification desirable
• Technical knowledge in payroll reconciliation
• Excellent administration skills
• You are a strong team player, able to build good working relationships at all levels
• Good communication skills, with excellent customer service
• Excellent attention to detail
• Confident user of all Microsoft Office tools
• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
• Are supportive of an inclusive culture - recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs
Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

Skills Required