Job Description

Location Watford


Discipline: Support Centre


Job type: Permanent


Job ref: 037331


Published: about 21 hours ago


We have an exciting opportunity for an experienced Payroll Administrator to join the UK's largest specialist wine retailer!





Who are we?





Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme, including the recent acquisitions of Vagabond wine bars and Enotria&Coe. The results are now being seen, with record market share growth, a new and improved product range, a new website and new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, friendly service across all channels.





The Role:


As Payroll Administrator, you will be working within our small, friendly Payroll team which is part of the wider People Team, providing an excellent payroll service to all colleagues. Our goal is to ensure accurate and timely pay each month, every month and this role plays a key part in that.


You will be working on end-to-end payroll, processing starters, contractual changes and leavers, as well as providing excellent customer service and support on all payroll-related queries from our colleagues.





Key Responsibilities:


As Payroll Administrator, your key responsibilities will be:


Ensuring all payroll queries via the Freshdesk system are dealt with in a timely manner while ensuring an excellent customer experience, identifying and escalating more complex queries to the Senior Payroll Manager. Actioning monthly payroll changes such as starters, leavers, salary changes, job and department changes, location transfers and any ad hoc variable changes. Administering statutory payments such as jury service, maternity, paternity, parental and adoption leave, as well as attachments of earnings orders and any other deductions Reviewing payroll checking reports, ensuring all changes and variable data have been processed correctly Carrying out ad-hoc and scheduled payroll reporting as required.
Knowledge & Skills Required:


As Payroll Administrator, you will need to:


Have a minimum of three years sound end-to-end payroll experience, preferably within a high volume, fast-paced organisation Be able to process intermediate functions and formulas in Microsoft Excel Be familiar with payroll software - experience of People XD would be an advantage Be comfortable working with other IT systems - experience of Google Suite and Freshdesk would be an advantage Have a strong attention to detail and high levels of accuracy Be able to work within a team, as well as using your own initiative Have excellent communication skills, both verbal and written Be customer-focused Be reliable and honest
What's in it for you:


A competitive salary & performance related bonus Up to 20% Staff Discount 21 days holiday, including public and bank holidays - we also have a Holiday Purchase Scheme Life Assurance of 2 times your annual salary A contributory Company Pension Plan Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Free parking at our Watford Support Centre, with electric charging points Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line Company maternity, paternity and adoption leave after 26 weeks Company sick pay scheme Access to Cycle To Work and Car Lease salary sacrifice schemes
Job Specifics:


Contract Type: Permanent Hours per week: 30 Location: Hybrid - in person at our Head Office in Watford 3 days per week, with 2 days a week working from home

We look forward to receiving your application! Together we are Majestic! #TWAM





On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview