Job Description

Payroll Administrator

This is a Hybrid role with 2 days in the office located in Wigan, 3 days from home. Company-wide annual profit share scheme Notice period:1 month Hours: 9-5, Monday to Friday (Flexi hours available) 26 days holiday, plus public holidays Pension Contribution

Company Background

At People Places Lives we are passionate about digital solutions and their ability to increase choice and control for all. For our staff, this means they are 'making a difference' to some of the most vulnerable people in society every day.

On the face of it, we work in partnership with health and social care organisations to deliver front-line solutions and services to individuals wanting to self-direct their care and support. Behind the scenes, we are a software and outsourcing company with a niche FinTech offering in a high-growth sector.

PPL employs 45 staff and has revenues of 3.2m per annum. We are an FCA-licenced e-money firm, managing and processing payments of 60m+ per annum on behalf of our clients.

Role Background

People Places Lives currently has a Finance Team of 5 people located at it's head office in Wigan. Having introduced a payroll bureau offering for our direct payment clients just over 2 years ago, we now process payroll for 800 employers and need to recruit a dedicated Payroll Administrator to support our ongoing growth.

Responsibilities

Payroll processing (via BrightPay) of client payrolls on weekly, four-weekly and monthly runs. Setup of payroll including agency, HMRC and NEST pension. P45s and P60s Processing Receive incoming calls/make outgoing enquiries from/to our clients (individual employers and their employees) via phone, email or web chat. Suggesting improvements to our service offer (this is a new and growing part of our business)

Skills and Experience

Experience

Essential - Experience of working in a payroll-focussed environment (preferably a bureau/umbrella organisation) Desirable - Experience of BrightPay payroll software Desirable - Either lived experience, or experience of working in a health / social care organisation

Qualifications

Minimum of 5 GCSEs (grade A-C/5-9), or equivalent, including maths and English language Payroll-related qualification

Skills

Computer literacy - good level of IT literacy using Microsoft Office (Word, PowerPoint, Excel, Outlook & Teams). Communication - Candidates must possess excellent interpersonal and written/spoken communication skills. Must be comfortable communicating with a broad range of stakeholders, including our customers, who are often vulnerable individuals in challenging circumstances. Team work - Open and inclusive approach, willing and able to interact internally and externally. Time management - Organised and able to perform to tight deadlines.

Personality Traits

Excellent verbal and written communication skills and the ability to interact professionally with diverse groups, including executives and managers and members of the public Must be self-motivated, with a strong work ethic, and able to work with limited supervision and achieve set goals by proactively removing roadblocks and resolving needs for information. Must be personable with a strong customer service orientation. Build a rapport with the users and easily converse with users that do not have a high technical ability.
People Places Lives is an equal opportunities employer and is committed to the Real Living Wage.

Job Types: Full-time, Permanent

Pay: 24,570.00 per year

Additional pay:

Bonus scheme
Benefits:

Casual dress Company events Company pension Free parking On-site parking Work from home
Schedule:

Flexitime Monday to Friday
Ability to commute/relocate:

Wigan, WN3 6PS: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Payroll: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Wigan, WN3 6PS

Reference ID: PPL101