Job Description

Exciting Career Opportunity at Citizen!

Are you a driven professional seeking to make an impact in Payroll and Pensions?


With over fifty years of experience, we have grown to be

one of the UK's most trusted social housing providers

,

Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen

Position: Payroll and Pensions Administrator - 6 month Fixed Term Contract

Salary: 14,081 (28,163 pro rata) + 2025/26 pay award pending

Location: Birmingham, hybrid (2 days in the office)

Manager's Quote:

Our payroll team is the backbone of our organisation, ensuring our people are paid accurately and on time. We're a collaborative, supportive group that values precision and innovation. If you're passionate about payroll and pensions, and want to make a real impact, we'd love to welcome you!

Key Responsibilities:

Administer pension schemes and maintain accurate records. Process new joiners, leavers, and changes to contributions. Support auto enrolment and re-enrolment processes. Reconcile schemes in line with LGPS and SHPS rules. Administer AVCs and other pension-related tasks.

Qualifications and experience:

Knowledge of Auto Enrolment legislation. Experience with integrated HR and Payroll systems. Strong understanding of payroll systems, taxation, and NI rules. Skilled in writing and running ad hoc reports. Intermediate Excel and reporting tool proficiency. Effective communication skills for diverse audiences. Ability to interpret pension rules and administer schemes.

What We Offer:

Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

Annual Leave:Annual leave starts at 25 days per yearplus bank holidays Annual leave purchase scheme - option to buy up to an additional 5 days per year Enhanced family leave (maternity, paternity and adoption) Organisational sick pay Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match Competitive Salary: We offer a competitive compensation package. Health and Wellness: Comprehensive health insurance and wellness programs. Work-Life Balance: Flexible working hours and generous leave policies. Employee Development: Access to training programs and career development resources.

Find out more here:

Citizen | Benefits

Company Culture:

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in

Payroll.

We will work together as one team and embrace our Citizen values.


Stay Connected: Follow us on

Profile / X

,

Citizen | Facebook

and

Instragram - Citizen

to stay updated on our latest news and opportunities.


Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Closing date: Monday 28th July 2025

Interview date: to be confirmed, depending on availability

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.