Job Description

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So, companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Are you ready to join us?

What do we have to offer?

A challenging job in which you will provide leadership, focus and a coordinated payroll controls & checks function across Mauritius and UK Enterprise, ensuring competitive advantage using leading operational tools and techniques, maximising productivity, and providing high levels of quality to our customer. You will also get:

• An attractive salary based on your experience and achievement. And the freedom to compose your personal benefit package.
• A dynamic environment: flexible working hours and working from home - everything is negotiable
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

What do you have to offer?

All round passion in payroll and a strong drive to ensure we provide an excellent service to our customers. But also:

• Substantial experience managing a payroll operations business

• Proven track record of managing a large complex business
• Senior operational, technological and service management experience
• Considerable experience in influencing internal and external stakeholders
• Experience of managing/overseeing large projects and leading change programmes

Which task can you expect?

• Provide leadership and direction to colleagues by promoting the corporate strategy, SD Worx Values and ensuring a highly motivated team environment is created so that clients receive excellent service and support thus maintaining customer NPS.
• Undertake full line management responsibilities for individuals and a team, including recruitment, performance management, resource assignment, personal development planning and other line management activities to drive objectives, drive internal progression and support colleague engagement.
• Support senior management in developing our people to deliver exceptional payroll results and customer experience.
• Manage, maintain, and report on trends to senior client and internal management.
• Identify and support enablement of key resource across UK and Mauritius.
• Through validation and trends from Checks and Controls, drive efficiencies in the resourcing approach, to drive a cost management culture.
• Troubleshoot complex customer issues utilising the appropriate people or resources required for a prompt resolution. Taking ownership and seeing it through to the end.
• Build and nurture a team to grow and develop strong stakeholder relationships to ensure maximisation of future revenues and business profit.
• Understand and anticipate the customer needs and environment and recommend \'value added\' solutions to the customer whilst maintaining a high quality of service delivery.

From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.

SD Worx