London - England - United Kingdom of Great Britain and Northern Ireland
Payroll Process Improvement Analyst, UK&I
We are seeking a detail-oriented and analytical Payroll Performance Improvement Analyst to evaluate, optimise, and enhance payroll processes across the organisation. This role plays a critical part in ensuring payroll accuracy, efficiency, and compliance, while also driving strategic improvements through data analysis, process redesign, and cross-functional collaboration--particularly focused internally within the team but also with HRIS and third party vendors.
What You'll Do
Analyze end-to-end payroll processes to identify inefficiencies, risks, and areas for improvement.
Partner closely with the HRIS team and third parties to optimize payroll system integrations, data flows, and automation opportunities.
Evaluate the effectiveness and respond to issues related to payroll-related integrations between HRIS, timekeeping, benefits systems and our third party vendor.
Collaborate on system upgrades, testing, and implementation of new payroll technologies or enhancements.
Develop and track key performance indicators (KPIs) to monitor payroll accuracy, timeliness, and compliance.
Conduct root cause analysis of payroll discrepancies and recommend corrective actions.
Prepare detailed reports and dashboards for senior leadership on payroll performance trends.
Ensure compliance with local, national, and international payroll regulations and standards.
Lead or support payroll-related projects, including audits, vendor transitions, and policy updates.
What You'll Need
3+ years of experience in payroll, HR operations, or process improvement roles.
Strong understanding of payroll systems and their integration with HRIS platforms (e.g., Dayforce, PeopleSoft, ServiceNow).
Experience working with cross-functional teams, especially HRIS, IT, and Finance.
Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau).
Knowledge of Lean, Six Sigma, or other process improvement methodologies is a plus.
Excellent communication and stakeholder management skills.
High attention to detail and ability to manage multiple priorities in a fast-paced environment.
Why CBRE
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
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