Job Description

Job Title: Payroll Technician

Contract Type: Permanent

Location: Alderley Park

Working style: Hybrid 50% home/office based

Closing date: 5th September 2025

We have a fantastic opportunity for a Payroll Technician to join our People Services Team at Royal London Alderley Park.


People Services is a central team supporting all our people throughout the entire employee lifecycle, with correspondence, benefits, pay and guidance.


You will join a small team of specialists who primarily ensure payments are made accurately and on time to all employees and oversee the effective control and application of the occupational and statutory leave schemes.


This position is ideal for someone with a keen eye for detail, a passion for working with numbers, and a drive to continuously develop their skills.

About the role:

Ensure timely and accurate processing of payroll input, guaranteeing employees receive correct pay. Assist with verifying all payroll input and changes made by the team. Demonstrate an understanding of the reasons behind each task and recognise the impact of your actions. Check authorisations to ensure they comply with company directives. Respond promptly and thoroughly to employee queries raised via tickets or telephone, adhering to service level agreements and providing comprehensive information on all aspects of pay and deductions. Administer all leave schemes according to Royal London's policies and statutory requirements. Follow established processes, suggest improvements, and discuss potential changes with the team. Assist the Payroll Manager with ad hoc tasks as required. Provide cover for Senior Payroll Technicians and undertake their responsibilities during periods of absence.

About you:

Experience in a payroll administration role and a good understanding of payroll legislation Good level of PC literacy, particularly with computerised payroll systems Analytical Self-awareness Clear communication skills Adaptable to change Flexibility
If you think you would be a great fit for our team at Royal London but don't meet all the requirements of the role, please get in touch as your application will still be considered.

About Royal London

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.