Job Description

About Us:

Purple Zest Ltd has over 30 years of experience in supporting organisations across public and private sectors to become more accessible and disability inclusive. We provide a range of support for disabled people including support planning, payment and payroll services and independent advice. Do you want to put your payroll, excellent communication and organisational skills into practice and learn new skills, then we want to hear from you.

Your Role

To ensure the proactive management of all aspects of Direct Payment Accounts across contracts To validate and approve timesheets and invoices for payment in line with fixed budgets To ensure the accuracy of data and completion of declaration is in line with Pension Regulatory compliance for Direct Payment Employers
This is a full time role at 37.5 hours per week Monday to Friday and worked on a hybrid basis from the Chelmsford office and home. Fully remote working will be considered.

Your Responsibilities

a) Manage Direct Payment accounts, ensuring receipt and chasing of client contributions and council funds, to ensure sufficient funds to make payments.

b) Liaise with Finance and local authority to act immediately in assisting the setup of accounts and receipt of client funds.

c) Accurately upload and approve invoices and timesheets for payment, ensuring quality checks are made to identify and resolve discrepancies.

d) Ensure the efficient, timely and effective processing of payroll and invoices for DP Holders and their PA's.

e) Ensure payment journals are accurate and uploaded to X-Ledger.

f) Maintain accurate and up to date customer details and records for all DP Holders on CRM, payroll, and accounting systems.

g) Ensure responsibilities are met regarding pension scheme setup and auto enrolment, along with employee and employer payments.

h) Monthly reconciliation of all accounts and provide data for KPI's to be reported to commissioners.

i) To work with EAG colleagues to manage customer relationships and address day to day issues and enquiries, including the management of ceased accounts, in line with DP Holder preferred communication methods.

j) Recognise where customers may be vulnerable to financial or other abuse and take appropriate action to alert others to ensure they are appropriately safeguarded.

k) This list is not exhaustive and from time to time you may be required to undertake additional duties.

This list is not exhaustive and from time to time you may be required to undertake additional duties.

Your Skills, Experience and Competences

Essential

Previous payroll experience Experience of delivering excellent customer service through a range of mediums including face to face, telephone and email Able to use initiative to assist with problem solving and to escalate promptly where required An eye for detail and a 'get it right first time' attitude Excellent numeracy, written and oral skills Excellent administrative skills, able to organise a wide range of information. Able to self-organise workload to meet fixed deadlines. IT literate with experience of Microsoft applications and familiarity with finance and payroll software packages Able to occasionally commute to the Chelmsford office
Desirable

Experience of working in a fast-moving payroll environment and/or assisted with direct responsibility for client accounts Experience of working on pension administration and/or with knowledge of pension regulatory compliance
Our values underpin everything we do and are the guiding beliefs and principles of Purple -

we are

:

Authentic

- lived experience is our most valuable raw material

Accessible

- from corporates to microenterprises, disability organisations to individual disabled people. We support all.

The experts

- humble but knowledgeable in finding solutions.

Creative

- global to local. We develop and deliver innovative approaches to the issues of today.
Purple is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people, and expects all employees, contractors and volunteers to share this commitment. All post holders will be subject to appropriate pre-employment vetting procedures and, where eligible, a satisfactory Disclosure and Barring Service check.

If you require adjustments to attend an interview, please let us know.

Job Types: Full-time, Permanent

Pay: 26,091.00 per year

Benefits:

Bereavement leave Company events Company pension Enhanced maternity leave Work from home
Experience:

Payroll: 2 years (required) Customer service: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Chelmsford CM1 1QT