We are seeking a dedicated PCN Pharmacy Technician to join our healthcare team. The ideal candidate will play a vital role in supporting pharmacy operations within a clinical setting, ensuring accurate medication dispensing, patient safety, and efficient pharmacy services. This position offers an opportunity to work in a dynamic environment focused on patient care, medication management, and clinical support across various care settings.
JOB PURPOSE
The Pharmacy Technician will work within North Cornwall Coast PCN Practices, to deliver audits, medicines reconciliation and general medicines optimisation tasks under the supervision of the PCN Pharmacy Team
The post holder will work closely with the teams to help and support the multi-disciplinary team (MDT). This will include on-going patient case management. This will involve working with the GP surgeries and linking in with a range of community health and social care services, care homes and third-party services
The post holder will support those at home to live in the least restrictive way and those in care homes to remain listened to and their voices heard
The post holder will demonstrate excellent organisational and communication skills, be flexible in their approach, able to exercise initiative, and demonstrate consistently high standards of professionalism
The post holder will support the PCN team with administrative tasks such as letter coding and EMIS tasks
The post holder must always be aware of the need for confidentiality and integrity
KEY WORKING RELATIONSHIPS
Patients, patients' families and carers
PCN Strategic Manager, GPs, nurses, social prescribers, pharmacy technicians, pharmacists, mental health workers and other practice and community staff
Care home managers, clinicians, carers and staff
Adult social Care, local volunteer services, Cornwall Foundation Trust (CFT)
Community nurses and other allied health professionals
RESPONSIBILITIES UNDERPINNING THE ROLE
The Pharmacy Technician has the following key responsibilities, in delivering health services:
Complete audits including medication safety and prescribing and supporting the practices with QOF targets
Carry out medicines' optimisation tasks including effective medicine administration e.g., checking inhaler techniques, supporting medication reviews and medicines reconciliation, along with high-risk drug monitoring
Support medication reviews and reconciliation for care home patients and synchronising medicines for patient transfers between care settings
Support the Pharmacist in Structured Medication Reviews (SMRs)
Manage shared care protocols and liaise with the PCN Pharmacist for more complex patients
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally
Support the multidisciplinary team to ensure efficient medicine processes are being followed
Provide training and support on the legal, safe handling of medicines, including the implementation of EPS
Promotion of Electronic Repeat Dispensing (eRD) and online ordering
Support the implementation of national prescribing policies and guidance within GP practices, and community
Work with GPs and other primary care professionals within the PCN and / or practices to identify and manage a caseload of patients, and where required and as appropriate, refer patients back to other health professionals within the PCN and / or practices
Raise awareness within the PCN of shared decision making and decision support tools. Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations
To act as first point of contact for professionals, GPs, care homes, community services and the third sector.
To follow appropriate safeguarding procedures
ADMINISTRATIVE RESPONSIBILITIES
To support the PCN Pharmacy team with all administrative tasks including, but not limited to, letter writing, coding and communication to patients
Actioning clinical documentation including discharge summaries (medicines reconciliation) and clinic letters, as well as following up including ordering blood monitoring, where necessary
To complete EMIS tasks from each of the PCN member practices
To work with the wider MDT to identify appropriate case managers for high-risk patients to ensure that patients are reviewed and anticipatory care plans are developed
To liaise with acute hospitals and coordinate the sharing of key information between the acute hospital teams and the MDT team
SOP production
Help patients to manage their needs by answering queries and ensuring that patients have good verbal or written information to help them make choices about their care
WORKFORCE RESPONSIBILITY
The post holder must remain up to date with mandatory training as required
The post holder must maintain registration with the GPhC
ENVIRONMENTAL FACTORS
The post holder will be required to drive and must have access to a car and hold a full clean driving licence
The post holder may be required to undertake duties at any location in the community to meets service needs
Concentration required for data analysis, tracking patients and meetings, frequent interruptions requiring attention and re-prioritisation of work
Input data for a significant amount of time
This role is integral to delivering high-quality pharmaceutical care in a clinical setting. We seek motivated professionals committed to advancing patient outcomes through precise medication management and compassionate service.