Job Description

Are you detail-oriented, highly organised, and passionate about delivering excellent service? Join our Pensions Administration team and play a key role in managing pension schemes for one of the UK's leading universities.
About the Role
As a Pensions Administrator, you'll support the day-to-day administration of multiple pension schemes, serving approximately 16,000 members. You'll handle a variety of tasks including new joiners, leavers, transfers, retirements, and death cases, ensuring compliance with scheme rules and service level agreements. You'll also manage pensioner payroll activities and liaise with external administrators and internal departments.
Key Responsibilities

• Administer defined benefit pension schemes, including calculations for retirements, transfers, and death benefits.
• Coordinate retirement processes and provide accurate benefit estimates.
• Maintain member records and update payroll systems for active and pensioner payrolls.
• Respond to pension queries via email, phone, and letter.
• Ensure compliance with legislation and internal policies.

About You
We're looking for someone with:

• Previous experience in pensions administration, payroll or financial services.
• Strong numerical and analytical skills with excellent attention to detail.
• Excellent communication skills and the ability to manage workloads effectively.
• Good working knowledge of Microsoft Office (Word and Excel).
• Ideally, experience with pensions administration software and defined benefit schemes.

Why Join Us?
You'll be part of a collaborative team that values accuracy, professionalism, and continuous learning. We offer a supportive environment, opportunities for development, and the chance to make a real impact on the lives of our staff and pensioners.
Benefits
The University offers an excellent benefit package including:

• 36 days annual leave, inclusive of Bank Holidays
• Defined benefits pension schemes
• Flexible working options
• Family-friendly initiatives
• Career development opportunities
• Support for health & mental wellbeing
• Discounts on shopping
• Rental deposit scheme
• Public transport season ticket loans
• Tax-efficient bicycle and charity-giving schemes

Location
The University is supportive of hybrid working, where some work is undertaken on University premises and some in a remote working environment. The aim of our approach is to enable as many staff as possible to work in a hybrid way if they wish and where their role allows. This arrangement is subject to change and will not form a part of the contractual terms of the role.
We have funding for two posts, one permanent and one fixed term for up to 12 months to provide sickness cover. Applications are welcome from internal candidates who would like to apply for the fixed term role on the basis of a secondment from their current role in the University.
Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check, a health assessment and a security check.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you would like more information about this role, informal enquiries can be directed by email to Debbie Hough, Pensions Administration Manager at
If you have any questions the application process, please contact a Recruitment Administrator at .
The closing date for applications is 11 January 2026. The interviews date for the role are planned for 21 January 2026.
Please quote reference AM48368 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Further information

Skills Required