Job Description

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About NOW Group

NOW Group is an award-winning social enterprise that supports people with learning difficulties, autism, and neurodiverse conditions in securing meaningful employment. Through our innovative services and ambitious growth plans across Ireland, we aim to foster a society where everyone is empowered to live, work, and socialize as valued citizens.

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The Role

The People Administrator will provide support to line managers across NOW Group and Loaf Catering with all aspects of the employee lifecycle including recruitment, pre-employment, employee relations, policies and procedures, documentation, HR system requirements and general HR administration.


The successful candidate will work with the Head of People & Support Services to deliver on key projects in line with the organisation strategy to ensure an engaged and motivated workforce for our ambitious growth plans across the Island of Ireland.

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Key Responsibilities

1. Recruitment including uploading vacancies, downloading applications, collating shortlisting info for panel, arranging interviews, emailing candidates at each stage of the process.


2. Onboarding administration including contracts, issuing joining information, 6 month probationary follow up.


3. Offboarding administration including resignation correspondence, annual leave calculations and exit interviews.


4. Drafting and issuing all employment letters and emails (eg. sick pay notifications, internal promotions, change of working hours etc.)


5. HR system updates including generating reports, uploading documents and updating HR records such as leave accruals, training records etc.


6. Confidential HR support such as note taking, processing confidential documents etc.


7. Support with fair employment, government quarterly surveys.


8. Support with confidential employment relations issues (eg. investigations) as and when required.


9. Support with Wellbeing NOW and employee benefits/engagement initiatives.


10. Monthly/quarterly HR audit (eg. S&S checker, Induction/probation follow up)


11. Phone/reception cover as required.


12. Adhoc admin support across the organisation as necessary.

This job description is not definitive and may be subject to review as the duties and responsibilities determine.

About The Role

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Why Work With Us?

At NOW Group, we value our employees and offer a supportive and rewarding work environment. Benefits include:

Annual Leave:

25 days plus 12 statutory holidays.

Health Cash Plan:

Available after successful probation.

Wellbeing Support:

Access to confidential counselling and financial advisory services.

Pension Scheme:

5% employer contribution.

Flexible Work Initiatives:

Including a Bike-to-Work scheme, holiday purchase options, and more.
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Additional Information

Employment is subject to an Enhanced AccessNI Disclosure check. NOW Group is committed to fair recruitment practices. A copy of our safeguarding and recruitment policies is available upon request.

Join NOW Group and help us transform lives by creating sustainable job opportunities for all. Let's make a difference together!

Required Criteria

Experience providing administrative support within an HR function. IT proficient and competent in the use of Microsoft Office suite. Excellent verbal and written communication skills. Excellent interpersonal skills and team orientated. Detail orientated, highly organised with the ability to work to deadlines. Ability to work with a high level of discretion and confidentiality.

Desired Criteria

Full driving licence and access to a car (if the effects of a disability prelude an individual from holding a driving licence they should indicate how they can meet the mobility requirements of the post, i.e. ability to get to different sites) CIPD Level 3 Certificate in HR Management or working towards this. Experience working with HR systems. General knowledge and understanding of Human Resource best practice and NI employment legislation.

Skills Needed

About The Company

At the heart of the NOW Group's mission is its commitment to empowering individuals to gain skills and access meaningful employment. It achieves this through tailored employment academies, which provide participants with industry-specific training and work placements, and through their social enterprise businesses Loaf Catering and Cafes and Loaf Pottery.


One of the best-known contributions from the NOW Group is the JAM ("Just A Minute") Card

- a tool that allows people with invisible disabilities to discreetly ask for patience in everyday interactions. It's a very successful initiative with over 182,500 users and 3, 000 global organisations regarded as being JAM Card Friendly.


The NOW Group's impact is driven by innovation, dedication, and an unwavering focus on changing lives for the better.

Company Culture

At NOW Group, our culture is what sets us apart. It's built on collaboration, compassion, and a shared belief that everyone deserves the opportunity to thrive. Across our integrated team -- from Training and Employment to Family Service, JAM Card, Loaf Cafes, Catering and Pottery, Social Groups, and vital support services like HR, Communications, Finance and Compliance -- we are united by one purpose: to support people with learning difficulties, neurodiverse conditions, ADHD and autism into sustainable employment.


We don't just work side by side -- we work together. Each department brings its own strengths, but our true power lies in our ability to collaborate across teams. Our participants come from all walks of life, and it's our culture of teamwork, flexibility, and deep empathy that allows us to meet their varied needs with real impact.


In 2024/2025 alone, our culture of care and commitment helped place nearly 400 people into meaningful, sustainable employment across Ireland and supported 2,168 individuals to achieve 1,824 qualifications. These aren't just statistics -- each number represents a life transformed, a family supported, and a community benefitted.


What truly defines our team is heart. We care deeply -- not just about the work, but about the people behind it. Our team members show up every day with passion and purpose, knowing that their efforts are making a lasting difference. They don't see targets -- they see individuals, and the ripple effect that a single opportunity can have.

Company Benefits

Benefits at NOW Group

NOW Group is dedicated to the wellbeing and growth of our employees, offering a comprehensive benefits package designed to support both personal and professional needs. We provide

25 days of annual leave plus 12 statutory days

(pro-rata), allowing ample time for rest and rejuvenation.


We prioritize health and wellness through a

Health Cash Plan

, which becomes available upon successful completion of the probationary period, and

confidential staff counseling and financial advisory services

, ensuring support for your physical, mental, and financial health.


To help plan for the future, we offer a

Stakeholder Pension Scheme

with a generous

5% employer contribution

. Employees can also take advantage of our

Bike to Work scheme

and

holiday purchase options

, promoting flexibility and convenience.


Our

flexible working initiatives

, including a

hybrid working model

, and various

wellbeing programs

, reflect our commitment to fostering a positive and adaptable work environment for all team members.


Vacation, Paid time off, Gym membership or wellness programs, Cycle to work, Competitive salary, Long service recognition, Hybrid Working, On the job learning, Progression opportunities

Salary

Not disclosed