Job Description

Salary
24,242 - 28,520 (Dependent on experience)
Contract type
Temporary: Fixed Term Contract or Secondment
Hours
Full Time
Location
Poole, Dorset, England
Location description
This is a hybrid working arrangement between RNLI Support Centre, Poole and home
Interview date
To be confirmed
Closing Date
04-01-2026
Reference
21001
Documents

About us

------------



Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.



We are looking for a People Administrator to join our People department. The People Administration team works hard to ensure RNLI personnel (including volunteers) are administered on our HR systems in a timely manner and with high levels of accuracy.

Some of the benefits

Salary 24,242 - 28,520 (Dependent on experience) Flexible working 26 days' annual leave plus Bank Holidays Outstanding pension scheme Life assurance Health and dental cashplan

About the role

This role is far more than administration. As well as maintaining all our staff records, being multi skilled you'll be responsible for registering our Lifeboat Crew and our Seasonal Lifeguards so that our lifesaving service remains operational.



Strong customer service skills are required, in order to respond to queries and resource requests from employees, volunteers and colleagues across the Support Service via the telephone, multiple email inboxes and face to face.



Strong organisational and data inputting skills are essential to ensure our staff, operational volunteers and lifeguards are administered as quickly and smoothly as possible, at any point necessary throughout their lifecycle at the RNLI.



You'll be a vital member of the People Administration Team, being flexible and supporting them to achieve their daily objectives, whilst consistently maintaining high levels of customer service. Being first point of contact for all HR queries you will never have the same day twice therefore experience within an HR environment is required.



You will be prepared to challenge and improve team processes where necessary to ensure you are working as efficiently as possible at all times, whilst also enhancing the customer experience.



Exceptional levels of accuracy and confidentiality, together with IT skills to administer the HR Microsoft Dynamics AX system and online recruitment system (Hireserve), are a requirement for this role.



If you are resilient, proactive and adaptable to change, then this could be the role for you! Please apply via the button below.