Job Description

Details

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Reference number

413949
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Salary

32,455 - 35,203
GBP
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Job grade

Executive Officer
B1###

Contract type

Permanent###

Business area

SSS - Finance and Corporate Services###

Type of role

Other###

Working pattern

Full-time###

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Dundee, Glasgow

About the job

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Job summary

Do you have a passion for helping and supporting people? Are you looking to develop your career within Human Resources? If you are then our People Advice and Support Officer role may be for you.


The role sits within the People Advice and Support team, which currently comprises of the Senior People Advice and Support Manager, 4 Managers, 7 Specialists, 2 Wellbeing Specialists and 7 Advisers. We are expanding to add another an additional adviser to our team.


This is a crucial role which delivers professional, efficient and effective Human Resource advice and guidance to support Social Security Scotland staff at all levels. This will include case management of conduct, performance and attendance procedures. As an Adviser, you will work closely with line managers across the organisation, providing them with invaluable coaching and support to ensure they fulfil the people management aspects of their roles in adherence to our core values of dignity, fairness and respect. You will have a positive approach with an innate ability to connect with people, embodying teamwork and tackling HR challenges with confidence and composure.

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Job description

Managing and monitoring the People Advice and Support email inbox, ensuring all HR queries are actioned appropriately in a timely manner. End to end HR case management, coaching and monitoring, applying risk analysis throughout. Conducting formal HR meetings, ensuring all guidance is followed and individual circumstances have been considered in order to arrive at a fair and reasonable outcome. Ensuring that equality and diversity considerations are included in all advice and guidance given in relation to people management. Identifying and working with line managers to ensure HR advice and guidance is discussed at the earliest opportunity Knowledge of employment law and GDPR legislation. Building capability within the business either through the delivery of awareness sessions or by supporting Learning Team colleagues in the delivery of learning events. General administration tasks in relation to the smooth running of the People Advice and Support Team. This may include Freedom of Information and Subject Access Requests. ###

Person specification

Success Profiles

We use an assessment framework called 'Success Profiles' which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the Success Profile elements

Experience

Exposure to some experience of working with HR and employment policy and proving advice to customers in line with organisational policies and practices. Or relevant experience applying and using HR policy in a managerial position. Experience with conflict resolution, deescalating situations and building trust between parties.

Technical / Professional Skills

Employee Relations:

People policies - Foundation Level - What people policies are in place in your organisation and how they support employee relations practices. Employment law - Foundation Level - Key employment/labour law.

Further details can be found on the CIPD profession map

Behaviours

Making Effective Decisions (Level 2) Communicating and Influencing (Level 2) Working Together (Level 2) Delivering at Pace (Level 2)

You can find out more about Success Profiles Behaviours here: Success Profiles - Civil Service Behaviours (publishing.service.gov.uk)

Benefits

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Annual Leave - You will receive 25 days annual leave on joining us. This will increase to 30 days after four full years of service. You will also have 11.5 public and privilege days of leave every year. We also offer Flexi-time. Any extra hours you've worked can be taken as leave when suitable.




A Civil Service Pension - This job comes with a Civil Service pension. New joiners to the Civil Service will join a career average pension scheme as standard. Read more here - www.civilservicepensionscheme.org.uk.




Healthy work life balance - We can offer the possibility of full-time, part-time, term-time, and job shares. We also encourage flexible working.




Discounts - You can enjoy a vast range of retail, travel and lifestyle discounts through our benefit scheme.




Personal support for you - Our Employee Assistance Programme gives you confidential, independent information and guidance 24/7.




Volunteering special leave - Up to six days paid special leave a year for volunteering. We support our staff to help causes important to them.




Great locations - Our bright and modern offices in the heart of Dundee and Glasgow have been designed with staff in mind. Both locations are ideal for public transport.

Things you need to know

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Selection process details

Expected Timeline (subject to change)

Sift - w/c 14th July

Interview - w/c 28th July

Location -

face to face

in Dundee or Glasgow


To apply please submit an application form by clicking on the 'Apply at Advertisers Site' button.



Feedback will only be provided if you attend an interview or assessment.###

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.###

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###

Contact point for applicants

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Job contact :

Name : Laura Fleming Email : Laura.Fleming@socialsecurity.gov.scot Telephone : 08001577194
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Recruitment team

Email : Recruitment@socialsecurity.gov.scot ###

Further information

https://www.socialsecurity.gov.scot/working-with-us/help-with-your-application