Job Description

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About Us

COMPANY SHARES | BONUS SCHEME | PENSION ENHANCEMENTS UP TO 10% | 4-WEEK SABBATICAL EVERY 5 YEARS | STAFF DISCOUNT | EXTRA HOLIDAY DAY EACH YEAR | ADDITIONAL PAY FOR EACH BEER EXAM PASSED

We love great craft beer. We want everyone to be as passionate about it as we are - and our central team are vital in this mission. Every single person in our team can shape our future for the better, whether that's for our people, planet or our incredible beer. Because we expect great things from you, we give great things back. And not only that - we are a Best Places to Work employer 2023



HOP STOCK | We believe in sharing our success with our crew and have a unique Hop Stock benefit for our salaried team. That means you share in our success, and if we grow strongly, we win together.



BONUS SCHEME | Via BrewDog bonus scheme, our amazing crew members get rewarded when we succeed as a business. We wouldn't be able to do it without you so it's only right we share the success together
PENSION ENHANCEMENT | We increase our contributions to your pension up to 10% of your salary so together we can properly invest in your future. And, since the statutory amount all businesses pay is 3%, our decision to pay above that shows we're taking your future seriously.

4-WEEK SABBATICAL| After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want.



STAFF DISCOUNT



ADDITIONAL HOLIDAY DAYS | For every full year completed up to your 5th year with us we add on one additional day's leave above and beyond your initial entitlement. You therefore get an extra full week off at 5 years every single year onward to rest up.



BEER TRAINING | We love beer and we want you to love beer too, so we'll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. We'll also pay you more for each level you pass.



AND A LOT MORE | Okay, deep breath... enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, pawternity leave, DE+I and crew forum groups and an allowance to quality check some beers each month!



We're focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others') for the environment.




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About The Role

Job Purpose

To provide proactive guidance and support to Managers and Crew across a broad range of people-related matters, ensuring alignment with company policies, procedures, and employment legislation. As the first point of contact for HR queries, this role is pivotal in promoting best practice, driving consistency and maintaining confidentiality while fostering a positive and compliant workplace culture.

Key Result Area / Principal Roles & Responsibilities

People Support & Employee Relations

Act as the first point of contact for crew queries and complaints, escalating complex issues where appropriate. Provide first-line employee relations advice in collaboration with the Head of People Operations. Support line managers with day-to-day people matters, ensuring consistent application of policies and procedures. Monitor absence trends and support the application of robust sickness and injury management processes. Manage occupational health referrals and follow-ups to aid absence and rehabilitation cases.

Systems

Oversee the day-to-day ticketing system, ensuring timely allocation, follow-up, and resolution of queries. Maintain accurate and up-to-date employee records in line with GDPR and data protection standards. Support the implementation and daily operation of department systems and technologies, resolving system-related issues as they arise. Creating and managing people related content on our comms platforms ensuring accessibility.

Management

Recruitment & Onboarding

Provide administrative support for Resourcing Partners, including managing system queries, issuing job offers, and updating contracts. Support on right-to-work checks and assist managers with compliance-related queries. Facilitate onboarding for new starters, ensuring system access, welcome communications, and delivery of key information during induction.

Engagement & Culture

Foster a positive employee experience through every day activities and responses, participating in engagement initiatives and wellbeing strategies. Coordinate and support the planning of people-related events and activities.

Collaboration & Continuous Improvement

Work closely with People Business Partners and Payroll to ensure seamless service delivery. Participate in people-related projects aimed at improving service delivery, efficiency, and employee experience. Contribute to the development and continuous improvement of People policies and procedures.
Share knowledge and support the development of less experienced team members, helping to build team capability.

Offboarding & Reporting

Manage the leaver process, including reports, conducting exit interviews, processing documentation, and ensuring timely system updates. Maintain and update job descriptions across the organisation, ensuring accuracy, consistency, and alignment with current roles. Support managers and Business Partners drafting and reviewing job descriptions for new or evolving positions in line with the grading and evaluation process.

Key Relationships - Internal & External



Strong relationships with stakeholders at all levels of the organisation


People Business Partners


Payroll Team



Resourcing Partners



Flow - The kennel



Indeed



Eploy


Navan



Health & Safety

Ensure that Health and Safety guidelines and fire regulations are strictly adhered to at all times Comply with safe working practices as defined by BrewDog Complete online or face to face training as and when required Take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work Report any accidents, incidents or near misses as soon as reasonably practicable.

General

Be aware of and adhere to BrewDog policies and the Workplace Code at all times Take part in crew reviews throughout the year Cooperate with other BrewDog departments to achieve a great experience for our customers, applicants, colleagues, and contractors Attend training courses and complete online

training modules as required to meet the


requirements of the role
Take responsibility for own personal development, seeking out opportunities to learn new skills Undertake any other duties as requested which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the business Apply the BrewDog charter and behaviours to every aspect of the role at all times Protect and enhance the interests and reputation of BrewDog internally and externally

THE BREWDOG CHARTER

IT'S ALL ABOUT BEER. NO COMPRISE l

We make every BrewDog experience the best it can be.

CREATIVITY IS OUR UNFAIR ADVANTAGE l

New beers. New ideas. New standards.

WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK l

You get more done when you do it together.

WE LISTEN. WE LEARN l

No egos, just honesty and transparency.

WITHOUT US WE ARE NOTHING l

We play to win, and we have fun while we're doing it.



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About You

Qualifications & Specific Training

CIPD level 3 or higher / equivalent

Experience

Experience in managing employee relations issues and conducting investigations



Understanding of HR practices


Desirable - Experience of working within HR in a hospitality / retail multi-site company

Knowledge

Strong knowledge of HR policies, procedures and employmenet law

Skills

High levels of integrity and confidentiality



Ability to navigate multiple tasks and prioritise levels of importance



Strong attention to detail



Ability to work independently and as part of a team



Effective time management and ability to handle multi task in a highly reactive environment

Personal Attributes

Approachable



A good listener


Non-judgemental

Additional Requirements

MHFA trained or willingness to undergo training