Job Description

Job Introduction

This role is your chance to be part of something new and exciting. As the first point of contact with the Analytics and Insight team in People Services, you'll be supporting the Senior Advisor and Manager by keeping things running smoothly in our HR and payroll system, and working with reports to create insights that drive decision making across the Council.


The role will also support our Systems and Service Improvement team when required, assisting in projects, creating data and insights and recording accurate information.


You'll be part of our wider People Services team, where we lead the way in making Staffordshire a great place to work by handling everything from helping staff grow their skills, creating a safe and positive workplace, and supporting employees.


Our People Strategy focuses on four key pillars:

Keeping and attracting talented People. Promoting a positive working environment. Developing skills for now and the future, and Developing leaders for now and the future.

It's all about shaping the right culture, support, and skills to make a real difference for Staffordshire's communities.


Main Responsibilities

The main responsibilities of this role include:

Produce and distribute standard reports for the organisation Undertake day-to-day management of shared mailboxes, responding to queries and report requests to ensure a great customer experience Maintain the organisational management structure within our HR systems through the collation, checking and processing of organisation management changes Support with large scale data validation exercises through data and insights, e.g. pay awards, incremental progression, annual leave entitlements and term time working Support the completion of statutory returns and ensuring that the team's work complies with applicable statutory regulations

The Ideal Candidate

To be successful in this role you'll need:

Educated to GCSE level (or equivalent qualification) or equivalent experience working in an administrative role. Experience of using ICT including Microsoft Office, Excel and other systems to gather, analyse and present information Experience in interpreting information from a range of sources to produce reports Experience in entering and maintaining data within computerised systems Effective communication and interpersonal skills. Ability to work as part of a team and to contribute to outstanding team performance.

For more information, please review the job description and person specification attached to this advert or to ask any questions please contact james.harper@staffordshire.gov.uk

Stages for this recruitment

: Application with supporting statement | Automated video interview (if a high volume of application are received) | Interview to include a 10-minute work related task during week beginning 2 June 2025.

Our Recruitment Process

: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you'll bring to the role.




About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.


Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:


We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.


We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.


In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.


Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities


As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.