Job Description

An opportunity has arisen within our People & Culture team for a

Reception Administrator

to join Harwich Haven Authority on a

part-time 6 month fixed term contract

basis.

This is a key front-of-house role, providing full reception services alongside administrative support across the employee lifecycle. You'll play an important part in delivering a

professional, welcoming and efficient service

to colleagues, visitors, and external contacts, while supporting the smooth day-to-day running of the Authority.

This role is ideal for someone who enjoys variety, takes pride in customer service, and is confident working independently as the first point of contact for the organisation.

About the role

Working as a member of the People & Culture team, you will:

Act as the

first point of contact

for Harwich Haven Authority Manage the reception desk and greet visitors, creating a positive first impression Maintain a welcoming, tidy and well-presented reception area Respond to public enquiries and provide information as appropriate Receive post and deliveries and arrange couriers Raise purchase orders for goods, services and office supplies Maintain site security processes, including visitor badges, passes and logs Support the People & Culture team with day-to-day administrative tasks, handling confidential information appropriately

About you

We're looking for someone who is:

Approachable and professional, with a positive and helpful attitude Confident communicating with people at all levels, both internally and externally Organised, proactive and able to manage multiple tasks effectively Comfortable working independently and taking ownership of the reception function Discreet and trustworthy when handling confidential information Detail-focused, reliable and well-organised
Previous reception or administrative experience would be beneficial, but the right attitude and approach are just as important.

Skills and experience

Strong customer service and communication skills Good organisational and time management abilities Competent IT skills, including

Word, Excel and Outlook

Understanding of data protection principles Awareness of health and safety responsibilities in the workplace

Working pattern

Part-time: 3 days per week

Monday, Thursday and Friday

8:30am - 4:30pm

, with a 30-minute lunch break

Office-based role

(due to the nature of the position)

Why Join Us?

Enjoy a competitive salary and pension scheme Make the most of flexible benefits, including buy/sell annual leave, cycle-to-work, and electric car schemes Make the most of onsite perks like free parking and weekly fruit deliveries Join in a regular programme of social and health activities Access comprehensive wellbeing support Be part of a friendly, supportive team that live our values every day: Safety, Expertise, Teamwork, and Positive Impact
Job Types: Part-time, Fixed term contract
Contract length: 6 months

Pay: 17,093.96 per year

Benefits:

Company events Company pension Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme On-site parking Private medical insurance Sick pay
Ability to commute/relocate:

Harwich CO12 3HH: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person