12 Bloomsbury Square, Holborn, London (Hybrid - 2 days per week in the office)
Company Overview:
Ciarb is a professional membership body. We support our members through advocacy, professional standards, training, and guidance. We are committed to maintaining the highest standards of governance, compliance, and integrity in all that we do.
Position Overview:
The People & Development Manager leads the operational delivery of the People function, ensuring effective people processes, high-quality advisory support and strong recruitment oversight. The role provides line management to the People & Recruitment Advisor and partners with managers across Ciarb on organisational development, workforce planning, engagement and culture initiatives.
Key Responsibilities:
Operational People Leadership
Oversee delivery of all people operations including recruitment, onboarding, employee relations, performance management, L&D coordination, payroll workflows and benefits administration.
Provide expert advice on complex employee relations matters, ensuring risk-managed and people-centred outcomes.
Manage and develop the People & Recruitment Advisor, offering coaching and clear direction.
Recruitment & Workforce Planning
Lead on workforce planning discussions, ensuring recruitment aligns with organisational needs and budgets.
Enhance recruitment processes, employer brand, and candidate experience.
Ensure ATS processes are structured, efficient and data-rich.
Culture, EDI & Engagement
Support initiatives to strengthen organisational culture, wellbeing and staff engagement.
Oversee delivery of EDI actions and track progress.
Policy, Compliance & People Governance
Maintain, review and update people policies and procedures.
Ensure compliance with employment law, GDPR and best practice.
Learning, Development & Organisational Growth
Support development of leadership capability and learning programmes.
Identify skills gaps and recommend appropriate development interventions.
People Insights & Reporting
Produce people data reports and metrics, providing insights to leadership.
Support annual workforce planning and reward processes.
People Projects & Change Initiatives
Lead or support projects focused on wellbeing, systems improvements, culture and organisational development.
Experience:
CIPD Level 5 or Level 7 (or working towards) or equivalent experience.
Strong experience in a broad generalist HR role with operational management responsibility.
Demonstrated experience managing or coaching HR team members.
Proven expertise handling complex employee relations cases.
Experience improving people processes, policies, culture and engagement.
Strong relationship-building, influencing and communication skills.
Data-driven approach with ability to provide meaningful people insights.
Commitment to EDI and modern, inclusive people practices.
What's in it for you?
Contract:
FTC 12 months
Working Style:
Full Time
Salary:
50,000 - 55,000 (depending on experience)
Annual leave:
25 days per annum plus UK bank holidays
Sick pay:
Enhanced company scheme subject to terms and conditions
My Free Time:
We offer up to 12 additional wellbeing days a year
Pension:
Generous Pension Scheme (from day 1 of joining)
Other Benefits:
Employee Assistance Programme (EAP)
Private Healthcare: Vitality Health
Cycle-to-work scheme
Season Ticket Loan
Perkbox subscription (money-saving platform)
Application Notes:
A covering letter of ideally one A4 page but no more than one along with your CV is required to complete your application.
See below to view guidance on constructing a cover letter.
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