Job Description

Join our team at Keolis Amey Metrolink (KAM), the largest light rail network in the UK!

This is a fantastic opportunity to join our team as a People Business Partner, supporting our managers and exec teams to really make a difference and drive forward strategic people initiatives.


In this role, no day will be the same, as you empower positive change and embrace new ways of working by leading on key projects and workstreams to bring our people strategy of Attract, Develop, Retain to life. It's an opportunity to bring your creative ideas to the table and put your stamp on the role.


You will play an integral role supporting the setup of our people processes and working in partnership with our unions to manage our ER risk, delivering positive change for a modern, flexible and inclusive workplace.


So, if you would love to join the team within Manchester's iconic Metrolink, and you have previous experience in delivering an all-round people experience - what are you waiting for, we can't wait to hear from you!

Key accountabilities will include:

Roll your sleeves up and get stuck into all things people & culture related; every day will be different as we drive best in class support and an opportunity to use your coaching skills Support the delivery of our people projects such as diversity & inclusion, reward & benefits, management development, organisational change and wellbeing and performance management. Support on diversity and inclusion initiatives, driving inclusive practices into everything we do Lead on the design and delivery of change projects, working with our teams and trade union partners. Provide practical, people and employment law advice to leaders, managers & supervisors Proactively manage people policy and employment law updates to ensure statutory compliance and best practice Know and love data to influence positive change, produce monthly reports that identifying opportunities to continuously improve what we do and think outside the box Work with key partners including Greater Manchester Good Employment Charter, Manchester City Council and Unions Manage relationships with external service providers including rewards & benefits partner

What you'll bring:

CIPD Level 7 desirable or equivalent experience Excellent knowledge and practical application of employment law and HR best practice Evidence of successfully leading change initiatives Experience of managing complex cases and providing practical advice and guidance Evidence of working in partnership with Trade Union partners Strong leadership, communication, and interpersonal skills Know your audience, be able to influence and build relationships at all levels of the organisation Passionate about driving change, overcoming barriers Proficiency in HR software and Microsoft Office Suite Flexible approach, you can adapt to your situation to get the best results Results focused with a passion for delivering projects on time and working as part of an awesome team Analytical thinking, using date to drive decision making to shape and support the business

What we will offer you:

Salary banding is 55,000 - 60,000 per annum, depending on skills and experience Permanent, working full time 37.5 hrs per week

Free Tram Travel

for all our colleagues, plus a sponsored pass for an immediate family member. 25 days holiday, plus bank holidays

Access to Amazing Discounts

at major retailers including Asda, Currys PC World, John Lewis and many more.

Family Friendly Policies

including enhanced maternity and paternity pay.

Wellbeing Support

including a free counselling, health checks and Employee Assistance Programme.

Supporting your development

focusing on career pathways and professional fees covered if required for role.

The closing date for applications

: 11 February 2026

Depending on the level of applications for this role we may close the advert earlier, therefore we encourage you to submit your application early.

Our Commitment to you:

At KAM, we celebrate the diversity of our customers, communities, and colleagues, and strive for a workforce which is equitable, inclusive and representative of the communities we serve and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, and sexual orientation to apply. We look forward to receiving your application.


We live our values of "We Care, We Commit, We Imagine" through our behaviours and we strongly believe that diverse perspectives drive innovation and create an environment where individuals can imagine that anything is possible. We care about our people, and we fully commit to creating an inclusive environment where our people feel valued, respected and empowered to thrive.


We recognise the importance of flexibility in the workplace and where possible, we will do our best to consider alternative working patterns or flexible arrangements to help you balance work and life in a way that works for you and the business. If you'd like to discuss before applying, please feel free to contact our recruitment team.


To ensure you are given the best opportunity to succeed in the recruitment process, please let us know if you will require any support or reasonable adjustments. You can contact our team here recruit@metrolink.co.uk.

What we will need to check:

If you are successful, we will need to complete several pre-employment checks prior to you starting. These include.


Proof of address. Evidence of right to work in the UK. References from previous employment or studies from the last 3 years Pre-employment medical (level subject to role). Criminal Records self-declaration check, in line with the Rehabilitation of Offenders Act (1974).

KeolisAmey Metrolink (KAM) is the largest light rail network in the UK. Growing and evolving since first opening in 1992. Metrolink have so far expanded to 103km of track, 99 stops and 147 trams, with a target of 52 million yearly passengers by the end of 2022.


We recognise and celebrate the diversity of our customers, communities and colleagues and strive for a workforce that is representative of the communities we serve, and society at large.


Evergreen Building North, 160 Euston Road,


London, United Kingdom, NW1 2DX