Job Description

Job Overview

Business Segment:

Group Functions

Location:

IM, undefined, Douglas, Circular Road 1

Job Type:

Full-time

Job Ref ID:

80446244A-0001

Date Posted:

10/14/2025

PLEASE NOTE:

This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.



To lead and drive the People and Culture Operations Function and service offerings for a small/medium tier country in order to ensure operational excellence and deliver effectively on all service level agreements. Identify and mitigate risks in the execution of P&C Operations processes to ensure adherence to applicable legislation and governance. Provide thought leadership to P&C Operations in order to create a better employee experience, motivate employees and enhance employee engagement.



Qualifications

Minimum Qualification:

First Degree in Human Resources, Social Sciences ( CIPD)

Experience Required :

8-10 years experience in People & Culture

The role requires an incumbent with a very good understanding of the entire P&C Value Chain. Transactional management as well as Operations Payroll experience with specific focus on reconciliations and accounting. Experience within a Payroll or Shared Services environment.

Knowledge & Experience in Payroll

Knowledge & Experience in Tax

Knowledge and Experience in benefits

People Mangement experience

Key Outputs :

Ultimately accountable to ensure P&C Statutory and regulatory obligations are met.

Knowledge of the whole employee life cycle, as this role will touch on all aspects ranging from Onboarding / exits/ promotions/ transfer / sickness / absence

Lead and drive the execution of all Payroll Management & Finance responsibilities to ensure that the monthly payroll cut-off dates are met and that the monthly payroll results/reports are checked and that all discrepancies are resolved before the final payroll run

Lead and drive the benefit administration process by ensuring that all benefit claims, information and policy changes are accurately actioned within the agreed service level agreement (SLA) to ensure accuracy

Provide leadership and managerial oversight for the query management process by ensuring that all queries are tracked and resolved within the agreed SLA and that the process is adhered to.

Knowledge of employment legislation ,Tax , Benefits , Payroll , T14, Benefit in-kind

Identify opportunities for potential automation within the data management, onboarding and off-boarding processes and procedures within the organisation

Utilise various research methods, such as data collection and surveys, to identify problematic situations or root causes in order to continuously improve P&C Operations services across the entire value chain

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Checking Details

Directing People

Documenting Facts

Empowering Individuals

Establishing Rapport

Interpreting Data

Making Decisions

Showing Composure

Taking Action

Team Working

Upholding Standards

Technical Competencies:

Benefits and Compensation Administration

Business Acumen (P&C)

Compensation and Benefits

Data Compliance

Data Management (Administration)

Data Quality

Digital Advocacy

Employee Relations, Health & Wellness

HCM Business Systems

Payroll Administration

People & Culture Systems

Records and Archive Management

Travel Arrangements



#SBO

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za