Job Description

Please be aware although we are a remote organisation we do require candidates to reside in the UK.

Salary-

27,500 - 34,500 (plus benefits package)

Workpattern-

Remote, Monday - Friday - 40 hours per week

Reporting to-

Head of People

About us

Our team at ProblemShared is growing, we are on a mission to provide exceptional care, and we have opportunities available to join our supportive and collaborative team. We truly believe that you can do the best work of your career with us and have meaningful impact on the patients we support. We combine People, Data and Technology, we empower individuals to take the next step in their mental health or neurodevelopmental journey.



The digital healthcare landscape is exciting and ever changing. We have a depth of knowledge in our own team; working at the forefront of change you will be surrounded by talented and supported colleagues and leaders. Striving for excellence and best in class clinical service is at the heart of our team where learning and CPD is integral. Our community of experts have created an environment of knowledge sharing and we have access to the key voices in the world of neurodevelopmental excellence.


ProblemShared has created strong partnerships servicing several NHS, university, and insurer contracts to deliver high quality ADHD and Autism assessments as well as assessments for learning differences. We offer wrap-around care in the form of psychoeducation, prescribing, educational navigation, and therapy sessions all under one roof.

About the role

At ProblemShared our People Officer role ensures the smooth running of People team processes and policies; and delivers high-quality support across the business. You'll align with Compliance, Talent, Onboarding, Employee experience and Learning and Development initiatives; and contribute to HR Projects whilst championing a positive, inclusive, and high-performance and continuous improvement culture.

This is a great opportunity for someone who thrives on improving people operations and creating a supportive, engaging and inclusive work environment with HR generalist all -round experience.

You will

Oversee day-to-day People activities ensuring the smooth delivery of core People services across the Employee Life Cycle; to include People policies and processes, legislation alignment, best practice and regulatory and ethical standards Manage employee records and People systems, ensuring data integrity and security Prepare and analyse People metrics to support decision-making and track key People indicators such as turnover, absenteeism, and employee engagement Liaise with Payroll to ensure accurate processing Support the administration of Pay & Bonus reviews and Salary Benchmarking

Employee relations

Support ER cases, and advise on probations, family leave, performance management, absence management, disciplinaries and grievances

Talent /Onboarding



Support the wider People team with effective implementation and management of the Performance Development Reviews (PDRs) process and Engagement/pulse surveys Support the Talent team to support a seamless recruitment and onboarding experience and ensure new employees receive a welcoming and structured onboarding Support initiatives to enhance employee engagement and retention

Learning and Development

Support the implementation of training and development initiatives where relevant. Work with managers to identify development needs and opportunities for employees

What we are looking for

Previous experience in a People role with operational People responsibilities, ideally within a fast-paced or growing business CIPD qualified (level 3) A high degree of professionalism and confidentiality Managing / mentoring / coaching team members Up to date knowledge and understanding of employment law, HR best practices, and compliance Demonstrable cross-functional partnering and collaboration to build effective relationships A proactive common sense approach with the ability to identify and implement solutions. A genuine passion for fostering an inclusive and equitable workplace where all employees can succeed. Comfortable using HR/ systems tools to streamline processes and drive improvements Strong attention to detail and accuracy, whilst confidently multi-tasking

What we offer you

Development opportunities Employer matched pension 30 days annual leave + public holidays + the option to buy and sell additional leave, & extended leave options such as sabbatical leave One volunteering day a year Private health insurance Enhanced family friendly policies Flexible working with the option of free co-working All company and team in person meet ups Access to a range of wellbeing activities

At ProblemShared, we are genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer.


We're proud to be an equal opportunity and Disability Confident Committed employer and celebrate diversity and are ambitious in creating a recruitment process that allows everyone to shine and showcase their

unique qualities.

We offer tailored opportunities and adjustments to help each individual reach their full potential.

Screening

Once we review your CV a member of our team will be in touch to learn more about your experience and motivations.

Technical Competency Interview

The next step is to meet with our hiring team who will take you through an interview to allow you to demonstrate your ability and suitability for the role. If successful we will move to an offer of employment and pre-employment checks


We know that applying for a new role and considering a new team to join can be a daunting process. If you have never worked remotely before, this can also generate a lot of questions regarding the environment and ways of working. We aim to make your experience with us as informative and enjoyable as possible.

Please don't hesitate to apply - we would love to hear from you!