Job Description

People Partner



Location; Swindon Support Centre (hybrid working with 3 days per week in the office)



With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we've proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we're entering an exciting new chapter with bold ambitions to become 'Your Hub of the High Street'.



About the role



We're seeking a strategic, commercially astute, results-driven People Partner to join our High Street People team, based at our Support Centre in Swindon.



In this role, you'll provide day-to-day HR support while playing a key role in delivering the People Plan to our Support Centre teams. Our People team is passionate about fostering an environment where individuals can thrive and perform at their best. Key responsibilities will include;



Supporting the delivery of the TGJones People plan aligned to business objectives



Driving forward our engagement strategy as well as DEI, wellbeing & talent development agendas



Driving operational efficiency with a firm grasp on cost



Driving best-practice ways of working across HR policies and facilitating the resolution of people-related issues



Supporting the People Leadership Team in delivering the wider people agenda and assisting on strategic projects as required



Collaborating with the wider People Team, ensuring that all HR Shared Service tasks are processed effectively, and Employee Relations cases are managed efficiently



About you



We're looking for ambitious professionals who are focused on shaping a purposeful, long-term career - not merely pursuing their next opportunity. We value individuals who bring curiosity, strategic thinking, and a passion for innovation. At our Support Centre, you'll be part of a dynamic, future-focused organisation that champions collaboration, continuous growth, and meaningful impact. Experience required for this role will include;



A broad, generalist understanding of all HR processes and activities including employee relations, engagement & capability, organisational development, talent management



CIPD qualification is desirable, with significant experience of providing business partner support to stakeholders at all levels



At least 2 years' experience in a People Partner role or similar



Ability to think strategically and creatively when it comes to problem solving, identifying pragmatic and measured solutions



Commercial awareness, ability to balance employee experience and costs and use own judgement to make independent decisions



Strong analytical skills with ability to use HR metrics and analytics to measure the effectiveness of HR programs and initiatives. Able to interpret data to identify trends, insights, and areas for improvement



Exceptional influencing skills and emotional intelligence; able to understand and relate to people and navigate through tough situations and change



Previous experience of delivering in-house development programmes/line manager training advantageous



As this is a customer facing role, you will be required to work within the Swindon Support Centre for 3 days per week



About us



Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you're just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.



Company benefits for our Support Centre colleagues include 4pm Friday finish, 25 days holiday plus bank holidays, your birthday off, car allowance, private medical scheme, holiday trading scheme, annual company bonus, family friendly leave, employee discounts, free coffee Wednesdays and much more!



At TGJones, we're all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you're welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know--we're happy to help!