Job Description

This role is based in the UK and will be working on site in our UK based College.

In order to comply with our mandatory pre-employment checks, the successful candidate will be required to provide original identification documents in person to our UK based People Services Department.

PROTECTION OF CHILDREN AND YOUNG PERSONS (THE CHILDREN'S ACT 1989)

Any offers of appointment will be subject to a Disclosure and Barring Service (DBS) check (formerly CRB), a certificate of good conduct if applicable, plus receipt of satisfactory references, Occupational Health clearance, an understanding of safeguarding and qualifications verification. An Enhanced DBS check is required for this position as you will be working within 'Regulated Activity' within a specific place (i.e. the College).

This role is classed as working within Regulated Activity. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. By applying for this position, you agree to an Enhanced DBS check in line with DBS regulations.

https://blob.wcg.ac.uk/pdf/child-protection-procedure-a5e67894d353c2adb6ac53c08ce6e758.pdf

BACKGROUND TO THE POST

This role will provide professional People Services support at WCG. You will work extremely closely with the People Services Advisers, providing accurate, effective and efficient administrative support to a client group within the College. The role is busy, varied, and demands very high standards and attention to detail in terms of the service provided to our customers with a proactive approach and a desire to deliver excellence.

The role needs someone with a track record of excellent administrative and customer service skills, who can communicate effectively and discreetly to staff at all levels of the business and provide support, guidance and advice to our customers. Strong organisational skills to structure your own day and meet targets is imperative to manage delivery and build close relationships with managers and staff to collectively achieve the College's Strategic Aims and People Services Strategic Plan.

There is an opportunity to grow your existing People Services knowledge or to start evolving it. For the right candidate who has an interest and passion in developing their People Services career, we can provide support and developmental opportunities.

The wider People Services function includes a Generalist People Services team, Learning & Development and Payroll. The function supports WCG across all five College sites and the role will be based in Leamington Spa.

DUTIES AND RESPONSIBILITIES

Some of the key duties for this role are listed below:

? Advise managers on a range of People Services procedures, including recruitment and selection, through to shortlisting, arranging interviews and sending documentation to panel members.

? Responsible for producing and issuing a range of legal documents including Contracts of employment, amendment to contract letters, offer letters etc. with attention to detail being imperative to ensure accuracy.

? Manage own and departmental incoming calls and inbox on a daily basis, responding to enquiries in a timely manner.

? Responsibility for the completion of mandatory and legally required pre-employment and new starter vetting checks, including DBS checks, employment references, right to work checks and be responsible for maintaining the WCG's Single Central Record, ensuring pre-employment checks are thoroughly actioned and escalate where appropriate.

? Maintain employee files, general administration and departmental archiving.

? Assist in managing leave of absence and providing guidance on college policy and procedure.

? Ensure the People Services intranet pages are regularly updated.

? Support the wider People Services function by gaining an understanding of contractual and statutory Payroll law and the College's People Services policies, to be able to deliver a professional frontline customer service, advising staff, prospective employees and managers.

? Ensuring a professional, supportive service for the department, including supporting People Services casework with note-taking, issuing associated letters. This will include supporting the People Services Advisers and People Services Manager with change management processes, formal and informal casework.

In order to support during busy exam periods, you may be asked to undertake exam invigilator duties. The College will provide training.

The list of duties is not exhaustive but outlines the main features of the post at appointment and may vary as the job evolves without affecting the nature of the duties or the responsibility level.

OFFERS OF WORK

For the successful candidate a conditional offer of work will be made. Our offer of work will be conditional upon a number of mandatory pre-employment checks, to include but not limited to: DBS, Barred List check, right to work check, internet search, TRA check (academic posts).

EMPLOYEE BENEFITS

When you join WCG we offer you a whole host of employee benefits, including:

? The opportunity to apply for Hybrid working

? Generous leave entitlement plus up to 4 free College Closure days a year

? Comprehensive training programme

? Leadership & Management training programme to develop our next generation of managers

? Superb health and wellbeing support with Wellbeing@WCG

? The opportunity to join our voluntary health cash plan run by Health Shield

? Free on-site gym

? Discounted Full Cost Recovery courses

? Cycle to work scheme

? Discounted hair & beauty treatments in our college salons

? Pension schemes

? Free will writing service

? Free car parking on-site

Essential

Attainments

? GCSE Grade C or above in English and Mathematics, or Level 2 equivalent qualification.

? Working knowledge of information technology such as e-mail, the internet and other software applications.

? Excellent administrative and organisational skills.

? Excellent communication skills, both verbal and written.

? Successful experience of prioritising work and meeting deadlines.

? Evidence of working and supporting within a team environment.

? Demonstrate an understanding of working within a confidential environment.

Job Types: Full-time, Permanent

Pay: 25,078.00 per year

Benefits:

On-site parking Work from home
Work Location: In person

Application deadline: 24/08/2025
Reference ID: CS11914