Job Description

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career; with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we're enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role will be within our Fixed networks team, you'll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.
Want to come and be a part of it?
What will you be doing?
We're looking for someone who loves turning data into action. As a Performance Analyst in our Telecoms Division, you'll play a key role in making sure our work meets the highest standards. You'll track how we're doing against our targets, spot any risks early, and help us stay on track.
You'll work closely with our delivery teams, clients, and other performance managers across the country. Your job is to make sure everyone is working together, using the same approach, and aiming for the same goals.
You'll keep a close eye on how we're doing in areas like health and safety, Streetworks, quality, and overall delivery. If something's not right, you'll help fix it. You'll also make sure our reports are clear, accurate, and shared on time.
This role is all about building strong relationships, staying organised, and being proactive. You'll attend meetings, share updates, and help improve how we work. You'll also help us keep improving our systems and processes so we can work smarter.
What you'll bring;
We need someone who understands how to turn data into insight. You'll have experience working with performance metrics and know how to track progress against targets. You'll be confident using data to spot trends, highlight risks, and support decisions.
You'll have worked in a role where reporting is key. You'll know how to create reports that are clear, accurate, and easy to understand. You'll also be comfortable explaining what the numbers mean to different people, whether they're part of the delivery team or a client.
You'll be used to working with others. You'll know how to build strong relationships and keep communication open and honest. You'll be someone who listens, shares ideas, and works well with people at all levels.
You'll be organised and reliable. You'll know how to manage your time, meet deadlines, and stay on top of regular reporting. You'll also be ready to step in when something needs fixing or improving.
You'll have a good understanding of how operational delivery works, especially in a fast-moving environment. If you've worked in telecoms or a similar field, that's a bonus. But what matters most is your ability to stay focused, think clearly, and help teams deliver their best work.
What's in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000's of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Company car and fuel card with a range of EV and hybrid vehicles to choose from
• My Car Choice our salary sacrifice EV/ Hybrid car scheme
• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend - get rewarded for introducing people to us!

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We're responsible and go further for our people, clients, communities and the planet
• We're open and seek new and better ways of exceeding expectations
• We're together and as one team; the whole is greater than the sum of the parts
• We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It's an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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