Job Description

Performance Improvement Specialist#

Location

Milton Keynes, GB#

Department Name

ET RS Operational Finance (618771) G1#

About Network Rail

Join Network Rail - Where People and Connections Matter



If you're ready to make a real difference, we'd love to hear from you!

We offer excellent benefits, including

:


Generous annual leave (28 days plus statutory days), with the option to buy/sell days.


? Defined benefit pension scheme.


75% subsidy on rail and underground season tickets.


Up to 75% off leisure travel.


? Interest-free travel loan for train and car park season tickets.


Discounts at stations with your Network Rail pass.


Flexible/hybrid working arrangements.


? Volunteer leave to make a positive impact.


? Healthcare Scheme, GymPass discounts, Cycle to work plus more.


We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments


Plus, more
.

#

Brief Description

Embed the Route Services approach video using the video icon in text box - https://vimeo.com/568843620


This role sits in Route Services, a business area that has been created to supply services to the routes in the safest, most cost-efficient and effective way, enabling them to benefit from economies of scale and optimised national resources.











#

About the role (External)

Main responsibilities:

To create, develop and implement technical solutions in order to provide the quantitative and analytical basis for strategic management of performance improvement within Route Services. To provide the required data led reporting to support senior internal and external stakeholders in forming strategic decisions.

What will you be doing?

Conduct in-depth root cause analysis of performance data periodically as a basis for the development of process improvements and to measure the success of initiatives. Provide analysis, guidance, support and quantified progress reports on business improvement initiatives which will include the financial impact of changes in performance. Support the preparation of analysis for performance improvement business cases and risk assessments. Develop standards and tools for reporting of analysis and presentation of performance and business improvement data throughout the business and its supply chain. Support the Performance Analysis Manager in the delivery of performance information and analysis for carrying audiences and purposes. Assist in the identification and implementation of quality and efficiency improvement initiatives. To lead and advise stakeholders on Route Services performance, ensuring understanding of results and forecasts. Act as subject matter expert on performance practices. Conduct root cause analysis to drive improvements and track success. Provide expert analysis and quantified progress on initiatives, highlighting key issues and financial impacts. Identify and manage performance risks and ensure data quality through assurance processes. Develop standards, tools, and dashboards (using e.g., Excel and Power BI) to enhance reporting and enable self-service. Recommend improvements based on data insights.

Meet the essential criteria/ Apply today to join our team!

Essential

Analytical, numeric and problem solving skills Ability to present written and numeric data clearly Experience and aptitude for IT software applications (including databases) Able to prioritise work requirements for maximum efficiency Degree or equivalent qualification Good interpersonal, communication skills and a customer focussed approach

Vacancy type:

Permanent, 35 hours per week, Hybrid working of 2/3 days in the office

Location:

QMK Milton Keynes

Closing date:

28th July 2025

Interviews:

will take place from 4th August, these will be held Virtually

Band & Salary:

Band 4B 35,582 - 40,029

We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.

At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment. For more information on Diversity & Inclusion at Network Rail, please follow this link

Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.



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Performance Improvement Specialist#

Location

Milton Keynes, GB#

Department Name

ET RS Operational Finance (618771) G1#

About Network Rail

Join Network Rail - Where People and Connections Matter



At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.



We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.



If you're ready to make a real difference, we'd love to hear from you!

We offer excellent benefits, including

:


Generous annual leave (28 days plus statutory days), with the option to buy/sell days.


? Defined benefit pension scheme.


75% subsidy on rail and underground season tickets.


Up to 75% off leisure travel.


? Interest-free travel loan for train and car park season tickets.


Discounts at stations with your Network Rail pass.


Flexible/hybrid working arrangements.


? Volunteer leave to make a positive impact.


? Healthcare Scheme, GymPass discounts, Cycle to work plus more.


We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments


Plus, more
.

#

Brief Description

Embed the Route Services approach video using the video icon in text box - https://vimeo.com/568843620


This role sits in Route Services, a business area that has been created to supply services to the routes in the safest, most cost-efficient and effective way, enabling them to benefit from economies of scale and optimised national resources.











#

About the role (External)

Main responsibilities:

To create, develop and implement technical solutions in order to provide the quantitative and analytical basis for strategic management of performance improvement within Route Services. To provide the required data led reporting to support senior internal and external stakeholders in forming strategic decisions.

What will you be doing?

Conduct in-depth root cause analysis of performance data periodically as a basis for the development of process improvements and to measure the success of initiatives. Provide analysis, guidance, support and quantified progress reports on business improvement initiatives which will include the financial impact of changes in performance. Support the preparation of analysis for performance improvement business cases and risk assessments. Develop standards and tools for reporting of analysis and presentation of performance and business improvement data throughout the business and its supply chain. Support the Performance Analysis Manager in the delivery of performance information and analysis for carrying audiences and purposes. Assist in the identification and implementation of quality and efficiency improvement initiatives. To lead and advise stakeholders on Route Services performance, ensuring understanding of results and forecasts. Act as subject matter expert on performance practices. Conduct root cause analysis to drive improvements and track success. Provide expert analysis and quantified progress on initiatives, highlighting key issues and financial impacts. Identify and manage performance risks and ensure data quality through assurance processes. Develop standards, tools, and dashboards (using e.g., Excel and Power BI) to enhance reporting and enable self-service. Recommend improvements based on data insights.

Meet the essential criteria/ Apply today to join our team!

Essential

Analytical, numeric and problem solving skills Ability to present written and numeric data clearly Experience and aptitude for IT software applications (including databases) Able to prioritise work requirements for maximum efficiency Degree or equivalent qualification Good interpersonal, communication skills and a customer focussed approach #

How to apply (External)

Vacancy type:

Permanent, 35 hours per week, Hybrid working of 2/3 days in the office

Location:

QMK Milton Keynes

Closing date:

28th July 2025

Interviews:

will take place from 4th August, these will be held Virtually

Band & Salary:

Band 4B 35,582 - 40,029

We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.

At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment. For more information on Diversity & Inclusion at Network Rail, please follow this link

Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.



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Apply Now



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