Job Description

Vacancy No

VN2569

Location City

Leeds

Location Country

United Kingdom

Job Title:

Performance Manager

Reports to:

Streaming Business Director

Department:

Streaming Product & Growth

Location:

Leeds

Job Grade:

M

DEPARTMENT DESCRIPTION

The Streaming department is responsible for the strategy, development, and operation of our digital streaming platform, delivering high-quality, on-demand content to audiences across multiple devices and markets. The team drives innovation in user experience, content delivery, and platform technology, ensuring our streaming service remains competitive and aligned with evolving consumer expectations. Working cross-functionally with technology, marketing, content and editorial, commercial and insights, the department is at the forefront of digital transformation enabling the business to reach new audiences and maximize engagement in a rapidly changing media landscape as part of our FAST Forward strategy.

JOB PURPOSE

The Performance Manager plays a pivotal role in successful delivery of the Streaming Business objectives and KPIs, helping to ensure investment in, prioritisation of and understanding of the most impactful activities. This role is responsible for overseeing Streaming performance management and planning, working with the Streaming Product & Growth teams to ensure that initiatives are aligned with business objectives and deliver measurable ROI.



The Performance Manager will lead the assessment of performance against targets and develop proposals, supported by actionable insights, to optimise resource allocation and maximise revenue and other key KPIs.



They will champion data-driven decision-making and support the Streaming Business Director in embedding a strong performance culture across the Streaming Business, required to enable continued growth in a highly competitive market.

KEY RESPONSIBILITIES

Support with the evaluation and prioritisation of Streaming Performance activities, and provide commercial and analytical support across the Streaming Product & Growth team Support the development of and maintain the overarching streaming performance narrative and plans, collating and coordinating the annual streaming plan, and leading the development of Quarterly Business Review materials. Establish and run regular Streaming performance processes to ensure the latest position and underlying drivers are understood, including creating, collating and distributing supporting materials. Coordinate key stakeholder inputs to inform performance action, such as establishing and running the Risk & Opportunities processes. Lead commercial assessment and evaluation of initiatives, including business casing where needed, to inform investment, prioritisation and strategic decision making. Establish, own and operate benefits tracking processes to assess the impact of actions taken, and produce insights that inform further informed action to drive performance. Work with the Audience Insights & Reporting teams to design and deliver self serve reporting for Streaming to enable greater access to insights, at pace. Lead the Streaming inputs, and output review, for key financial processes including forecasting, corporate KPI reporting and budgeting. Champion data-driven decision making and improved performance culture across Channel 4.

KEY STAKEHOLDERS

Streaming Business Director C4+ Director Product Director Head of Audience Growth & Optimisation Director of Streaming & Content Strategy Director Audience Insights

ESSENTIAL EXPERIENCE & SKILLS

Building and developing a performance culture across teams. Commercial performance management - proven experience in managing and optimising commercial performance within a digital or streaming environment. Data analysis and reporting - strong analytical skills with the ability to interpret complex data, track KPIs, and generate actionable insights. Financial acumen: experience in financial modelling and business case development. Digital media/streaming knowledge - In-depth understanding of the digital media landscape, streaming platforms, and monetization models (e.g. ad-supported, subscription, partnerships). Project management - demonstrated ability to manage multiple projects simultaneously, prioritise tasks, and deliver results in a fast-paced environment. Stakeholder management - excellent communication and interpersonal skills, with experience working cross-functionally and influencing senior stakeholders. Team leadership - experience managing and developing direct reports, fostering a collaborative and high-performance team culture.

DESIRABLE EXPERIENCE & SKILLS

Media industry experience Digital product experience

KEY COMPETENCIES

Strategic Planning & Delivery (innovative) Performance and Commercial Viewer Centric Mindset Data Analytic Approach Cross-functional Collaboration and Agile Leadership Market and innovation

Basic salary per annum starting from

75,250.00

Application questions to complete

Please remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won't be able to consider your application without them.

Please outline how you meet the 'Essential Experience & Skills' outlined in the (Max 500 words)

Benefits

There are a million reasons why it's great to work at Channel 4, here are just a few of the perks for you;




- Private medical insurance


- Free Virtual GP access for employees


- Free Female Health hormone test each year


- Free Tastecard membership


- Financial guidance 1-2-1's available each quarter


- Discounted Gym memberships


- Pension


- Life Assurance


- Income Protection


- Holiday Purchase

Hybrid working

From September 2023, C4 has operated a 60/40 working pattern, equating to three office days per week.


Having everyone in the office three days a week gives us more opportunity to build our high performing, inclusive culture; to collaborate and to learn and share with each other, as well as helping to coordinate a regular pattern of home and office working days. Employees then have the flexibility to decide where they spend the rest of the working week. All our offices are open five days a week.

Applications Close Date

12 Jan 2026

Equal Opportunities

Channel 4's purpose is to create change through entertainment; by representing unheard voices, challenging with purpose and delivering content which reflects the diversity of different communities across the UK.




We are only able to deliver on this remit by having a workforce rich in diversity of thought, background and lived experience. As an employer we encourage applications from candidates from all backgrounds and do not discriminate based on disability, age, gender reassignment, gender expression, criminal history, length of time spent unemployed, marriage or civil partnership status, national origin, pregnancy and maternity status, race, religion or belief, sex, and sexual orientation.




Disability Confident Scheme:


Channel 4 is a member of the Business Disability Forum (BDF) and has also maintained the highest level of the Department of Work and Pension's Disability Confident scheme - Level 3: Leader. Under the Disability Confident Scheme, we aim to offer an interview to all candidates who have a neurodiverse condition, impairment or long-term condition and who meet the essential criteria for an advertised job. If you wish your application to be considered under the Disability Confident Scheme, please select yes when completing the application questions. For more information, please visit the Disability Confident Campaign website.




For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.




Care Leaver Friendly Employer:


Channel 4 is a Care Leaver Friendly Employer. By signing the Care Leaver Friendly Employer Charter and adopting its principles, we are supporting an immensely talented yet often under-served and under-represented community of young people/ adults. We commit to offering an interview (and constructive feedback) to applicants who identify as care experienced and meet the essential criteria for the role as outlined on the job description. Applicants should indicate if they wish to apply under our Care Leaver Scheme by selecting the option on the application form.




For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.




Workplace Adjustments:


We are committed to providing disabled applicants a level playing field when applying for a job and support whilst employed to perform to the best of their ability and develop their careers. If you have a neurodiverse condition, impairment or long-term condition and require any adjustments, additional support or alternative arrangements during the recruitment and wish to discuss this confidentially, please let us know via the following e-mail recruitment@channel4.co.uk