Job Description

Reference
HUL/25/0722

Full Time Equivalent Salary (based on a 37 hour working week)

26824 - 29064


Occupational group
Administration/Clerical
Job term
Full Time
Appointment type
Permanent
Hours
37
Division
Regeneration & Partnerships - Directorate
Closing Date
09 January 2026
Proposed Shortlisting Date
14 January 2026
Proposed Interview Date
28 January 2026
Place of work
Festival House, Hull HU1 3JJ
For an informal discussion please contact
Adam McArthur ( Permit Team)
Contact telephone
01482 612 764

Permit Technical Support Officer (Grade 5)

Hull City Council is seeking to recruit a Permit Technical Support Officer to join our busy Street Works Permit Team. The successful candidate will work within a fast-paced office environment, providing technical, administrative and systems support to the operation of the Council's Street Works Permit Scheme.



The role supports the accuracy of the Street Works Public Register and assists the Permit Team in ensuring that live works, road closures and diversion routes are correctly represented across the network.

As a Permit Technical Support Officer, you will:

Manage and update the Street Works Public Register, ensuring daily accuracy in line with approved permit applications. Plot road closures, diversion routes and high-impact traffic management arrangements, including technically complex schemes. Support the Permit Team, Senior Highway and Works Coordination Officer and Permit Manager in the coordination of street works activity. Act as an initial point of contact for street works enquiries and complaints, escalating where appropriate.

Key Responsibilities:

Administer and maintain street works data using systems such as Street Manager, Confirm or equivalent. Monitor and respond to correspondence relating to street works and road closures. Support meetings, reporting, data extraction and general administrative duties within the team. Liaise with internal teams, utility companies, contractors, elected members and the public as required. Ensure records and information are accurate, up to date and maintained to agreed standards.

What we're looking for:

We are seeking a well-organised, reliable and proactive individual with strong attention to detail and good ICT skills. You will be able to manage competing priorities, communicate effectively and work as part of a team. Experience in a local authority or street works environment is desirable but not essential, as training will be provided.

What we offer:

An opportunity to join a supportive and knowledgeable team and play a key role in helping Hull City Council manage and coordinate works on the public highway, minimising disruption to residents, businesses and road users.



For an informal discussion about the role, please contact Adam McArthur ( Permit Team) , Streetworks Manager on 01482 612 764 or adam.mcarthur2@hullcc.gov.uk



Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.



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Please ensure that you complete and submit your application by midnight on the closing date.



We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.



We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.



We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.



The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.


Hull City Council embraces the principles of WorkSmart and this post has been identified as a suitable role. WorkSmart principles create opportunities facilitating a combination of working in the office, ad hoc homeworking, or working from various locations, therefore being flexible about where/ how you carry out your role, the specific opportunities available will be discussed at interview.