Job Description

Job Introduction

Are you a highly organised, proactive, and solutions-focused Personal Assistant ready for your next challenge?

Do you thrive in a fast-paced environment, supporting senior leaders, and keeping operations running seamlessly? If so, we'd love to hear from you.


We're offering an exciting opportunity for a Personal Assistant to provide dedicated support to our Director of Bus Reform while also delivering high-quality administrative assistance to the wider team. This varied and impactful role will see you coordinating complex diaries, preparing high-quality meeting packs, taking minutes, managing expenses, and ensuring administrative processes run smoothly. You'll also be instrumental in developing and maintaining efficient office systems, streamlining procedures, and building strong working relationships across departments to ensure the smooth delivery of projects.


You'll be expected to work in the office two to three days per week, in line with the Director's schedule, and accompany them on site visits when required.


We need someone who is organised, adaptable, and committed to delivering exceptional support to a team that makes a positive impact to the region.

Your personal statement should clearly reflect how you meet the essential criteria outlined in the job description. It will form a key part of the selection process and will be used as a discussion point during your interview.

What you will be doing

Deliver proactive, timely, responsive and high-quality PA support Build and maintain positive relations and open communication within the team Engage with the WMCA Business Support Team and provide a high standard of customer service to stakeholders and staff Provide and ensure that support and assistance is available for projects and services being implemented by the WMCA Manage, co-ordinate and maintain Senior Manager calendars including meetings, appointments and records in accordance with pre-set priorities, deadlines and requests Plan and co-ordinate associated travel and accommodation arrangements Receive, sort and prioritise all incoming communications, mail and email Manage and plan cover arrangements ensuring that sickness/holiday absences, lunch breaks, etc are adequately resourced Ensure that all records and filing systems are maintained and kept up to date

What's essential

Excellent written and spoken communication skills Strong interpersonal and team working skills Experience of co-ordination, preparation and support to meetings; including booking venues, meeting invites, circulating agendas and papers, note taking and following up and progressing actions A calm and professional manner, with ability to effectively liaise with senior management and executives Ability to deal with difficult or sensitive situations tactfully and with diplomacy, always maintaining a high degree of confidentiality A flexible approach to work Ability to network effectively with external and internal contacts, including senior management, and maintain excellent relationships A good standard of education, including maths and English

Location.

The location for this role is 16 Summer Lane with at least 2-3 days a week spent in the office.

How to apply

.


Applying for a role with WMCA is straight forward. Follow these steps to get started.

Create your Careers Account.

Register with your name, email address, and a password.

Build your Profile.

Upload your CV to help populate your career and education details.

Write your Supporting Statement.

Make sure to address each of the required essential criteria.

Submit your application.

Do one final check and once complete, click submit.

Anonymised Applications.

Your uploaded CV won't be visible after submission. Our process is anonymised, and

only the information in your profile is used for shortlisting

. Be thorough in each section. it's your chance to showcase your skills and experience.

Using Artificial Intelligence (AI)

We cannot stop anyone from using AI help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application.


Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the

FAQs

section of our careers site.

Reasonable adjustments.

If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (careers@wmca.org.uk).

Salary and benefits.

We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered.


We offer a comprehensive benefits package that includes:

Local Government Pension Scheme (

one of the most generous pension schemes in the UK

).

28 days

paid annual leave (with an option to purchase more)

EV car benefit scheme

Ethical

saving options

and

healthcare plans.

Discounted

gym membership, will writing

and

mortgage advice.

An option to

buy a bicycle

, including e-bikes and adapted pedal cycles, at a discounted rate.

3 days

of paid leave each year to

volunteer

.

Interest free financing

through SmartTech to buy the latest technology

Discounted shopping

with over 2,000 big-name retailers, and more.

For more information, please visit the

benefits page

on our career site.

Why join WMCA?

WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home.


We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day.

Creating an inclusive workplace.

WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria.


We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.


We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying

Right to Work in the UK

Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.


Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).