Job Description

Administrative Services
Permanent - Full Time
London, GB, W1A 1AA
BBC PUBLIC SERVICE B'CAST
Job Closing Date: 16th May 2025

THE ROLE

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Package Description

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Job ref: 23591

Band: B

Contract details: 1x permanent role - starting ASAP.

Location: London - This is a hybrid role with an expected 3 days per week working from London Broadcasting House.

Salary: 30,000 - 37,000 depending on relevant skills, knowledge and experience plus a London Weighting allowance of 5,319. The expected salary range for this role reflects internal benchmarking and external market insights.


Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.

Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification.

Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our

candidate pack

.

If you need to discuss adjustments or access requirements for the interview process please contact

Reasonable Adjustments

. For any general queries, please contact:

BBC HR

.

We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

Job Introduction

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We are looking for a motivated and organised Personal Assistant to join our admin team and provide diary support for the Entertainment Commissioning team. This is an opportunity for someone with a passion for our content to work alongside our Commissioning Coordinators and other PAs as a crucial part of our team.

The PA will support a minimum of three commissioners as well as providing back-up support, and leave cover, across the office, and on occasion for other commissioning editors. The Personal Assistant will provide administrative assistance to the commissioning team, each on a one-to-one basis, acting as first point of contact and liaising extensively with internal and external stakeholders.

This is a demanding and challenging role in a high pressure, fast-moving environment. We are looking for high quality, diary management and administrative support within a busy office with varied responsibilities and conflicting priorities.


This role is full time and based in London. We anticipate there will be a need to be in the office at a minimum of three days a week and you could be required to work more days in the office or at a production at the last minute to support the commissioning editors or the department.

Main Responsibilities

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Approach

PAs must be proactive and flexible to support every aspect of the Commissioning process. You will have a rigorous attention to detail and be willing to turn your hand to any administrative challenge.
Relationships

PAs also need to develop a good understanding of where the Commissioning teams sit within BBC Content. There is a significant amount of engagement with senior stakeholders, inside and outside the BBC and we expect PAs to develop strong working relationships with external suppliers and internal departments. We expect PAs to have excellent interpersonal skills, to work well in a team and be willing to support other PA and Commissioning Coordinator colleagues both within the genre and more widely in the department.
Functions

The role provides a comprehensive diary management service, including the management and scheduling of key calendar appointments ensuring effective management of the Exec's time. Personal Assistants in this team are responsible for multiple diaries and are expected to have experience in handling the conflicting priorities of multiple managers.

Manage and organise events and meetings, including the booking of venues, travel and accommodation, to ensure effective use of the Exec's time. The role also provides extensive support of general office functions, including meeting room and tech set-up and management, and managing all aspects of events and large meetings.

The role involves cover for the other assistants as needed supporting commissioning editors and head of genre, and working with them to gather and compile material for meetings, trips and engagements. The PA will be an effective communicator with an understanding of the commissioning role. They act as the first point of contact, handling complex and confidential situations and requests. PA's must screen and prioritise all forms of incoming communications, dealing with routine issues and coordinating more complex responses ensuring these are delivered in a timely and effective manner. PA's create and maintain efficient and effective filing systems, ensuring all documentation catalogued and organised using internal systems.

The job holder must undertake other duties appropriate to the post, including the collation and preparation of invoices, raising purchase orders, processing expenses, supporting the onboarding of new team members, providing PA support to the team.

Are you the right candidate?

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You will have recent experience of working with and supporting senior staff at the BBC or a large organisation. This is recent experience of working as a Personal Assistant and Diary Manager to senior level managers. You will have a very high level of attention to detail and be comfortable with handling a large volume of work, juggling changing priorities and challenging deadlines. Ability to use own initiative; be proactive and manage own time and workload, dealing with specific queries as they arise. You will have experience of managing multiple diaries, working to multiple people balancing individual priorities. You will have experience of handling multiple and often conflicting requests calmly and effectively, regularly reprioritising your own and commissioners workload to ensure business objectives are achieved. You will have excellent organisation and planning skills. You will have significant practical experience of gathering, reviewing and collating complex and confidential information. You will have experience of developing strong working relationships and of working within a busy team supporting the workload of other Personal Assistants with a positive and collegiate attitude. You will be reliable and enthusiastic with proven ability to work in a team environment. You will need to work flexibly and independently, be a collaborative team player, and demonstrate a proactive and positive can-do attitude. You will have strong interpersonal skills with the ability to communicate effectively at all levels. You will be experienced in handling confidential information and understand the pressures and sensitivities of working in a sensitive corporate environment. You will have excellent IT skills and produce high quality documents and presentations. You will have extensive recent experience of Office software including Outlook, Excel, Word and PowerPoint. You will have knowledge of and passion for BBC content.

About the BBC

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The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.


We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours

here

.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.


We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.


We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.


To find out more about Diversity and Inclusion at the BBC, please click

here

.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

DISCLAIMER

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This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.