Job Description

We are looking for a skilled and empathetic Personal Assistant to support both the health and household management needs of L, a neurodivergent adult living with Chronic Fatigue Syndrome and other health conditions.

You will work collaboratively with a small support team to ensure continuity, clarity, and consistency across all aspects of L's life. By providing help at the right time, L is able to lead an independent lifestyle in her own home and in her community.

This is a varied and active role for someone who enjoys problem-solving, values autonomy and dignity in care, and is highly organised. You should feel confident to ask what L needs, always listen to the requests, clarify, and interpret them correctly.

Key responsibilities

Establish a stable, empathetic, and respectful working relationship with L

Provide day-to-day support related to health, home, and admin tasks

Track and respond to L's fluctuating cognitive and physical health needs

Support medication tracking, health appointments, referrals, and outcomes

Keep household admin up to date - utilities, online accounts, contact lists

Maintain clear records on a shared spreadsheet of all actions and support provided

Draft communications and represent L in writing or conversation in a professional manner as required

Prepare for and take notes in meetings with health professionals or other service providers

Liaise with L's Job Aide, other support workers, and medical professionals to share relevant updates

Anticipate and prioritise tasks during times of increased need (e.g. during a CFS flare)

Maintain confidentiality and professional boundaries at all times

Uphold confidentiality, respecting L's privacy

Provide physical assistance and drive L to appointments when needed

About you

Experience supporting neurodivergent adults and/or chronic health conditions and trauma response.

Strong written and verbal communication skills

Highly organised and able to manage competing priorities independently

Emotionally intelligent and attuned to the need for privacy and discretion

Comfortable with problem-solving and proactive task management

Understand how to support someone in a way that is led by their needs, preferences, and goals

Confident using Excel

Physically capable of assisting with mobility (lifting, handling, pushing and bending - you do not need to be strong, but need to be able to operate without reciprocal support from L)

Full UK driving licence and access to a car

Nice to have:

o British Sign Language

o Competence with Mac-based systems

This role is subject to an enhanced DBS check and satisfactory references.

We warmly welcome applicants with lived experience of disability or neurodivergence and are committed to providing a supportive and inclusive working environment.

Job Type: Part-time

Pay: 15.00 per hour

Expected hours: 5 - 9 per week

Application question(s):

do you have a full UK driving licence and access to a car?
Experience:

support work for adults: 1 year (required)
Work Location: In person