Job Description

This is a temporary position for 12 weeks with the potential for permanency - ASAP start.

At Thames Water, we make a daily difference to over 15 million customers by delivering 2.6 billion litres of clean water through 32,000 km of pipes, keeping taps running and toilets flushing. As the UK's largest water company, we're solving today's challenges and building resilience for tomorrow -- so our customers, communities and the environment can thrive.

What you'll be doing as a Personal Assistant

We're looking for an experienced and proactive Personal Assistant to provide professional and organised support to a group of senior leaders. You'll be the first point of contact for Directors, ensuring efficient day-to-day operations through expert diary management, meeting coordination, communication handling and general administrative support.





This is a fast-paced and varied role where your ability to prioritise, communicate clearly, and act with professionalism and discretion will make a real impact.




Manage busy diaries, schedule meetings and resolve conflicts across multiple stakeholders Support inbox management, highlighting key priorities and ensuring timely responses Arrange travel, accommodation and transport, and process expenses promptly Prepare agendas, coordinate meeting logistics, and take accurate notes and actions Greet visitors and stakeholders professionally and arrange hospitality as needed Support recruitment coordination and onboarding activities with HR Assist with planning internal events, offsites and team activities Maintain confidentiality and act with discretion at all times Collaborate with the wider support team and provide cover for other PAs when required

Base location: Clearwater Court, Reading - Hybrid

Working hours: 36 hours per week, Monday to Friday

What you should bring to the role

You'll bring confidence, professionalism and strong organisational skills, with the ability to multitask and work independently.





Essential


Proven experience as a Personal Assistant or administrator supporting senior leaders Strong diary management in both virtual and face-to-face settings Excellent written and verbal communication Outstanding organisation and time management skills Strong team player with a collaborative approach High attention to detail and accuracy Discretion when handling confidential information Proficiency in Microsoft Outlook, Word, Excel, PowerPoint and Teams




Desirable


Experience supporting multiple leaders simultaneously Experience organising internal events or offsites Comfortable capturing minutes or informal meeting notes

What's in it for you?

Payrate - 25 per hour Annual Leave- 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.




Find out more about our benefits and perks

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our

purpose and values

Working at Thames Wate

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Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.



If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.





Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the

recruitment process

. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know

,

we're here to

help and support

.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.