Job Description

Personal Assistant to the General Manager

Do you have experience as a PA or Administrator within the hospitality sector? We're looking for a highly organised and proactive Personal Assistant to support our General Manager and Executive Team at Park Plaza Waterloo.

Why join us?

Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Start with 30 days of holiday per year including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to 750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training

What you'll be doing as Personal Assistant to the General Manager:

Managing the General Manager's diary and providing administrative support to the Executive Team. Organising meetings, preparing agendas and presentations, taking minutes, and following up on actions. Managing telephone and email correspondence, including handling communications on behalf of the General Manager. Acting as a key point of contact for VIP guests and senior internal and external stakeholders, including colleagues at our Regional Office. Handling enquiries directed to the Executive Office with professionalism and discretion. Preparing confidential reports, managing correspondence, and arranging travel for the General Manager. Supporting team engagement initiatives and assisting the HR department when required. Representing the hotel and PPHE's core values with enthusiasm and professionalism. Carrying out ad-hoc duties as needed.

What we're looking for:

Excellent organisational and multitasking skills, with the ability to work well under pressure. A proactive, solution-focused approach. Previous experience as a PA, Office Manager, or Hotel Administrator. A team player who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.