Job Description

ISS
Personal Assistant to the MD Banking
Contract: Banking
Location: London, E14 9SH
Hours of work: 40
Contract Type: Permanent
This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.
We are seeking a highly organised and proactive Personal Assistant to support the Managing Director within our Banking division.
This role requires exceptional coordination, communication and administrative skills to ensure the MD's activities, meetings and priorities are managed effectively.

We are looking for someone who can provide high-quality personal assistance, maintain confidentiality at all times and act as a trusted partner to senior leadership.
You will play a key role in ensuring the smooth running of day-to-day operations and supporting broader Banking initiatives.
Key Responsibilities

• Proactively manage the MD's diary, workload, inbox and daily activities.
• Prepare and coordinate materials for meetings, presentations and follow-up actions.
• Organise calls, video conferences and internal/external meetings.
• Prepare agendas, take notes/minutes and track actions for Senior Leadership and ad-hoc meetings.
• Plan and manage events including townhalls, conferences, workshops and team days.
• Manage expenses, mileage and national/international travel bookings (Concur, TMC, Egencia).
• Maintain confidential documents, raise/manage Purchase Orders (Coupa) and oversee SharePoint content.
• Liaise with clients and PAs, support new joiner processes, assist P&C projects and manage the Banking administrator.

Professional and Personal Competencies/Qualifications

• Solid experience in a similar office-based PA role.
• Strong written and verbal communication skills.
• Excellent organisational abilities and strong attention to detail.
• Ability to work independently, using initiative and demonstrating tenacity.
• High level of computer literacy across Word, Excel and PowerPoint.
• Confident negotiating and influencing skills.
• Ability to effectively manage individuals.
• A clear understanding of confidentiality and professional conduct.

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing
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Skills Required