Job Description

Overview

We are seeking a highly organised and proactive Personal Assistant to provide comprehensive administrative support.

The ideal candidate will possess excellent communication skills, managing multiple tasks efficiently, and demonstrate a professional demeanour. This paid position offers an opportunity to work in a dynamic environment where attention to detail and discretion are paramount.

Personal Injury Assistant - File Handler

We are a small, well-established law firm based in Leeds, looking for a Personal Injury Assistant to join our team on a permanent, full-time basis. This role is office-based, Monday to Friday, 9:00am to 5:30pm.

Key responsibilities include:

- Managing the front end of the office, including opening and closing the office each day

- Handling personal injury files from opening new cases through to completion, with supervision as required

- Assisting team members with casework and day-to-day support

- Answering phones, managing correspondence, and greeting clients

- Maintaining files using Proclaim software

- Assisting with the preparation of documents and correspondence

- Reviewing and analysing medical records

- Liaising with clients, medical experts, and third parties

- Undertaking basic personal injury claims work, including use of the Ministry of Justice Claims Portal and Official Injury Claim system .

Responsibilities

Manage and maintain executive calendars, scheduling appointments, meetings. Handle correspondence including emails, phone calls, and written communication with professionalism and confidentiality Conduct data entry and maintain accurate records Organise files, documents, and office supplies to ensure smooth workflow Assist with administrative tasks .
The ideal candidate will have:

- Previous experience handling personal injury files (more experience is an advantage)

- Experience using Proclaim case management software is desirable

- demonstrate discretion, reliability, and a proactive approach to supporting our team

This is a permanent position, working 5 days per week in our Leeds office. The salary will be in line with the National Minimum Wage.

Job Types: Full-time, Permanent

Pay: From 23,000.00 per year

Work Location: In person